AliExpress Tracking : The guide to track your orders

Are you looking to track your AliExpress package? Order tracking is essential for keeping an eye on your delivery and avoiding any unpleasant surprises.

With various shipping methods and worldwide deliveries, tracking your package becomes a real advantage for a successful shopping experience.

In this article, we’ll explain how AliExpress tracking works and give you simple solutions to easily find your order.

Whether you want to follow its route, check the delivery times, or solve a problem, this guide will help you manage your orders more effectively on AliExpress.

 

What is AliExpress package tracking?

AliExpress lets you easily track your orders, from dispatch to delivery. As soon as an order is placed, a tracking service is set up so you can see where your package is at any time.

To do this, two numbers are essential :

• Order Number: This identifies your purchase on AliExpress, but is not used for tracking.
• Tracking Number: Assigned by the carrier and allows you to follow the parcel’s journey.

The seller ships your order using a carrier that generates a tracking number. This code, often made of letters and numbers, is essential to see where your delivery stands.

You can track your package directly on AliExpress or via specialized platforms like 17Track or ParcelsApp.

👉 Without a tracking number, it’s impossible to locate your package. Make sure you ask the seller for it as soon as it’s shipped.

What methods can you use to track an AliExpress package?

AliExpress offers several options for tracking your package, depending on your preferences.

On the Aliexpress website

AliExpress provides integrated tracking directly on its site.

• Log in to your account.
• Go to “My Orders”.
• Click on “Track Order” to see shipping details.

✅ Quick and easy, this method lets you centralize all your orders in one place.

2. On a third-party site

Platforms like 17Track or ParcelsApp let you track multiple packages in one place, even if they come from different sellers.

Advantages:

• Real-time updates.
• Notifications to track every step of the delivery.

How does it work?

• Copy the tracking number provided by AliExpress.
• Paste it into the designated field on one of these sites.

On the AliExpress app

The AliExpress mobile app is even more convenient :

• Push notifications so you can track your order in real time.
• Fast access to all your orders directly from your phone.
• Exclusive features for improved tracking.

On our site

We offer a tracking form powered by Postal Ninja, so you can easily find your package.

📌 Enter your tracking number and get instant updates!

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What are the stages of AliExpress tracking?

• Order in preparation: The warehouse receives the shipping details and prepares your order.
• Ready for shipment: Items are packed and ready to be sent.
• Package shipped: The package leaves the warehouse and heads to a sorting center.
• Picked up by the carrier: The logistics company collects the package and arranges its journey.
• Processing at the origin sorting center: The package is sorted before being shipped to the destination country.
• Departure to the destination country: The package leaves the origin country and is in transit.
• Arrival in the destination country: The package arrives and is handed over to customs.
• Customs check: Authorities inspect the package, which may delay delivery.
• Transfer to the local delivery company: A local carrier takes care of the final delivery.
• Delivery to the customer: The package is delivered, and the tracking is updated.

What are the AliExpress shipping options?

AliExpress offers various shipping methods, each providing a balance between cost, speed, and tracking.

• Standard Shipping: An economical option, often free, with tracking. Delivery in 15 to 45 days. Ideal for non-urgent purchases.
• Premium Shipping: Faster delivery through private carriers like UPS, DHL, or FedEx. More expensive but reduces delivery times to 7 to 15 days. Great for urgent orders.
• ePacket: A middle ground between speed and affordability. Delivery in 7 to 30 days, depending on the destination.
• 10-day Delivery: An accelerated option to receive your package in 10 days maximum.
• Pickup Point: Some sellers offer delivery to a pickup point, convenient if you can’t wait at home.

💡 Note: Availability varies depending on the seller and your country.

How to track your AliExpress order?

Tracking steps on AliExpress

Tracking your AliExpress order is simple. Here’s what you need to do:

• Log in to your AliExpress account.
• Go to the “My Orders” section.
• Find the relevant order and click “Order Details”.
• Copy the tracking number that appears.
• Click on “Track Order” to view the tracking updates.

Tracking on other websites

If AliExpress tracking information is incomplete, you can use specialized sites like 17Track or ParcelsApp:

• Go to 17Track or ParcelsApp.
• Paste your tracking number in the search field.
• View real-time updates.

Why use a third-party site?

• More detailed updates, especially for international packages.
• Track multiple packages in one place.

💬 Need help? Don’t forget that tracking updates can sometimes be delayed, so be patient if you don’t see changes right away.

Common tracking problems and their solutions

If you’re having trouble with AliExpress package tracking, here’s how to handle it.

Tracking not updated

• Wait 48 hours: Updates can be slow, especially during busy periods.
• If it’s still not updated, contact the seller to check on your package. ➡️ How to contact AliExpress?

No tracking number

• Ask the seller for it: They might have shipped the item but haven’t provided the tracking number yet.
• No response? Use Buyer Protection to open a dispute.

Dispute or delivery issue

• Contact the seller first and explain the situation.
• No solution? Open a dispute on AliExpress and provide evidence (screenshots of tracking, messages, etc.).
• AliExpress will review your claim and offer a suitable solution.

💡 Tip: Always check the estimated delivery time before filing a dispute. Some packages take longer to update, especially when crossing borders.

How to avoid customs fees on AliExpress?

Customs fees can be a nasty surprise for international shoppers. Here’s how to understand and avoid them.

Why are there customs fees?

• They vary according to local regulations and the type of product purchased.
• AliExpress doesn’t include these fees in the displayed price; they’re charged upon package arrival.

How to reduce or avoid these fees?

• Choose standard shipping: Carriers like DHL or UPS almost always apply customs fees. Standard methods often face fewer checks.
• Stay under the tax threshold: Each country has a value limit above which taxes apply. Make smaller orders to reduce the risk.
• Select a local warehouse: Some sellers ship from Europe or other regions, bypassing customs.

💡 Note: Since 2021, orders under €150 in Europe are charged VAT at purchase, but usually no extra customs duty.

Optimize your AliExpress shopping and tracking experience

Follow these essential tips to avoid surprises and shop hassle-free on AliExpress.

1. Choose the right shipping method

• Compare options: Standard Shipping offers a good balance between cost and delivery time.
• Need it fast? Opt for Premium Shipping via UPS or DHL.

2. Check the seller’s reliability

• Read reviews and ratings from other buyers to see if the seller is trustworthy.
• Look at the store rating: A high rating typically indicates good quality and service.

3. Communicate with the seller

• Ask questions before buying: Verify product details, shipping, and tracking info.
• If there’s a tracking issue, message the seller promptly to get updates.

💡 Tip: A responsive seller usually indicates good service. Choose sellers who reply quickly.

Which AliExpress shipping method is best? Our opinion

After years of experience on AliExpress, we have a clear favorite: ePacket.

Why choose ePacket?

• Faster than typical free shipping methods.
• Reliable with detailed tracking, so you know where your package is at all times.

Why avoid premium services like EPS?

• Sure, EPS, DHL, or UPS can deliver faster.
• But high customs fees can cancel out the benefit of express shipping.

💡 Our recommendation: If you want a balance between speed, cost, and peace of mind, ePacket remains the best choice.

Conclusion

Tracking your package on AliExpress is the key to a stress-free shopping experience. By using the right tools and best practices, you can plan delivery times, avoid surprises, and take action quickly if something goes wrong.

We’ve covered how to optimize tracking, choose the best shipping method, and communicate effectively with sellers. By following these tips, you’ll gain confidence and peace of mind while shopping.

💡 Well-managed tracking means hassle-free delivery! Take control of your orders and enjoy a smooth AliExpress experience.

Happy shopping!