Is AliExpress Legit and Safe? Everything You Need to Know Before Buying

Is AliExpress legit and safe? That’s the question many shoppers ask themselves before placing an order.

With unbeatable prices and a wide array of products, the platform attracts millions of users worldwide. But with mixed reviews, how can you really tell if AliExpress is trustworthy?

Are scams frequent? Do the products match their descriptions? What are your options if you have an issue with a seller?

In this article, we provide clear answers and practical tips for shopping confidently on AliExpress and avoiding pitfalls.

 

AliExpress: An Attractive Platform That Requires Caution

AliExpress, a subsidiary of the Alibaba group, is one of the world’s largest online marketplaces. With millions of users worldwide, it connects independent sellers with bargain-seeking consumers.

However, before you place an order, it’s essential to understand why the prices are so low and what risks might come with certain purchases.

Why Are AliExpress Prices So Low?

AliExpress offers highly competitive prices due to several factors:

• Manufacturing in China: Production costs are generally lower there.
• Buying in bulk: Mass production reduces unit costs.
• Direct sales: Manufacturers sell directly to consumers, avoiding traditional distributor markups.
• Minimal marketing: Sellers keep advertising expenses low, offering more attractive prices.
• Low-cost shipping: Shipping options are often slow but inexpensive.

What Are the Risks to Know Before Buying on AliExpress?

Overall, AliExpress is legit and safe, but there are a few traps to avoid. Here are the main risks:

1. Counterfeit Products

Some sellers offer copies of big-name brands. To avoid these scams:

• Compare prices: If the price is suspiciously low, it’s often a red flag.
• Check customer reviews: Choose sellers with high ratings.
• Look for real photos: Buyers often share images of the actual product received.

2. Misleading Descriptions

Product listings aren’t always accurate:

• Different sizes or dimensions.
• Lower-quality materials.
• Photos that are enhanced or retouched.

Tip: Read the description carefully and check reviews to avoid unpleasant surprises.

3. Malicious Electronic Products

Some devices (smartphones, IPTV boxes, etc.) may contain malware.

Our solution: Favor sellers with lots of positive reviews and buy from official stores.

4. Brushing Scams: Receiving Unordered Packages

You receive a package you never ordered? It could be a marketing scam meant to generate fake reviews.

How to respond:

• Do not leave a review for a product you didn’t purchase.
• Keep an eye on your personal information (name, address).

How to Buy Safely on AliExpress

💡 To steer clear of potential issues, here are 5 golden rules to follow before making a purchase:

1. Avoid Big-Name Brand Products

Items from well-known brands like Apple, Nike, or Adidas sold at extremely low prices on AliExpress are often counterfeits.

Even if some replicas look convincing in pictures, they usually lack quality and durability.

2. Check the Seller’s Reputation

• Recommended minimum rating: 4.7 out of 5 stars.
• Read customer reviews and look at posted photos.
• Look for “Top Brandr” or “Verified Seller” labels.

3. Secure Your Payment

• Use PayPal or a credit card with buyer protection.
• Avoid direct bank transfers.

What payment methods can you use on AliExpress ?

4. Track Your Orders and Keep Evidence

• Take screenshots of the product listing and any messages exchanged with the seller.
• Use parcel tracking to confirm delivery.

5. Use AliExpress Buyer Protection

• If an item doesn’t arrive or is defective, open a dispute within the allowed timeframe.
• You can get a full or partial refund.

AliExpress Buyer Protection : Secure Your Online Purchases

Does AliExpress Protect Your Personal Data?

AliExpress employs security measures similar to other major online marketplaces. Transactions are secured by solutions such as AliPay, PayPal, and credit cards with advanced protection protocols.

However, you should take certain precautions to avoid data leaks or fraud attempts:

• Do not save your banking information on your AliExpress account.
• Avoid using public Wi-Fi when making online payments.
• Enable two-factor authentication to strengthen transaction security.

📌 Tip: To check if your personal data has been compromised, use a personal data monitoring service on the dark web.

Does AliExpress Sell Authentic Products?

Contrary to popular belief, AliExpress isn’t just for third-party vendors. The platform also hosts official stores of well-known brands, especially in electronics (Xiaomi, Lenovo), fashion (Skechers), and home accessories.

Here’s how to identify an official store:

• A verified brand logo is displayed on the seller’s page.
• The “Official Store” or “Top Brand” label ensures product authenticity.
• Positive customer reviews and high ratings often accompany trustworthy sellers.

Tip: Before buying a brand-name product, check if the brand’s official store is available on AliExpress.

What to Do If You Have a Problem With a Product?

AliExpress offers a buyer protection system that lets you request a refund if:

• The item received does not match the description.
• The order never arrived.
• The product arrived damaged.

Here’s how to open a dispute effectively:

1. Take photos and videos of the received product if there’s an issue.
2. Contact the seller to try resolving the matter amicably.
3. If no agreement is reached, open a dispute on AliExpress before the protection period ends (15 days after receipt).
4. AliExpress can decide in your favor and grant a refund if you provide sufficient proof.

Good to know: In some cases, refunds are issued without requiring you to return the item. For more information, check out our article on AliExpress disputes.

Why Is AliExpress Shipping Sometimes Slow?

Delivery times on AliExpress can vary widely due to several factors:

• Shipping from China: Most items are sent via low-cost shipping, which takes longer.
• Lack of local warehouses: Some products are stored in Asia, leading to extended transport times.
• Customs checks and local carriers: Deliveries can be delayed by customs inspections and logistics processes in each country.

Here’s how to get your order more quickly:

• Choose a seller who ships from a local warehouse (Europe, the US, etc.).
• Opt for AliExpress Standard Shipping, which is faster than free or ultra-economical options.
• Always check the estimated delivery time before buying.

Everything You Need to Know About AliExpress Delivery Times

FAQ: What You Need to Know Before Buying on AliExpress

Is AliExpress Secure for Payments?

Yes, as long as you use PayPal or a protected credit card. It’s best to avoid direct bank transfers.

Can I Get a Refund If I Don’t Receive My Order?

Yes, AliExpress offers buyer protection that allows you to request a refund by opening a dispute.

How Long Does AliExpress Shipping Take?

Shipping times range from 5 to 45 days, depending on your chosen shipping method and the seller’s location.

How Can I Avoid Counterfeits?

Check customer reviews, the seller’s reputation, and opt for official stores for brand-name products.

Does AliExpress Sell Authentic Products?

Yes, but only through official stores on the platform.

If you have more questions, feel free to check out our FAQ dedicated to AliExpress.

Conclusion: Is AliExpress Legit and Safe?

Yes, AliExpress is legit and safe, used by millions of buyers worldwide. Its buyer protection system, secure payment options, and the ability to read customer reviews allow for worry-free shopping. However, like any online marketplace, you should remain vigilant against unscrupulous sellers. By taking a few simple precautions—checking reviews, comparing prices, choosing well-rated sellers, and using secure payment methods—you can avoid unpleasant surprises and enjoy the great deals AliExpress has to offer.Before purchasing, take a moment to verify every detail so you can protect your order and shop with confidence.