But now, a major change is coming: AliExpress has just launched a brand-new logistics service called Local+. And trust me, it’s a real game-changer for European buyers.

What is AliExpress’ Local+ service?

Local+ is the name of the new system AliExpress has implemented to speed up its deliveries in Europe.

In concrete terms, the platform has invested in warehouses located directly on the continent — ten warehouses already operating in the UK, Germany, and Spain. Other countries are expected to follow, like Poland.

With Local+, no more long waits from China. The products are already stored in Europe and ready to ship. The result? Delivery within 7 days, and sometimes even between 3 and 5 business days depending on the destination.

How does it work for sellers?

Since 2022, European merchants have been able to sell on AliExpress, but they had to handle shipping themselves. It was convenient, but not always smooth.

Now, with Local+, AliExpress handles all logistics: storage, shipping, returns. Products sold through this channel display a special “Local+” label, allowing customers to easily spot items that ship quickly and locally.

A strategy designed for Europe

This new service is no coincidence. It comes at a key moment: Europe is tightening its customs rules and gradually removing tax advantages for parcels from China. As a result, storing products locally becomes much more attractive for both sellers and buyers.

AliExpress isn’t the only one adopting this strategy. Temu, its direct competitor, started shipping from European warehouses in 2024. Shein is following the same path. The Chinese e-commerce war is now being fought on European soil, and speed is becoming a key decision factor.

Which countries are included?

At the moment, the fast Local+ delivery is active in several countries, including:

• The Netherlands
• Spain
• The United Kingdom
• Germany

According to some sources, France could be added soon. Other markets like Poland and Italy are also being targeted.

Free shipping and returns?

Yes! And that’s great news. Products marked Local+ benefit not only from fast delivery but also from free shipping and free returns in the included countries.

It greatly simplifies the buying process. Fewer doubts, more transparency, and above all, fewer hidden costs.

An opportunity for local sellers too

What we often forget is that Local+ is not just about delivering Chinese products faster. AliExpress also wants to attract European sellers. In Germany, for instance, local brands can now sell directly on the platform with real logistics support.

Brands like Anker, Roborock, and Ecovacs are already benefiting from the system. This allows AliExpress to offer a more diversified and higher-quality selection, building loyalty among European buyers.

An aggressive strategy against Amazon

It’s clear: AliExpress no longer wants to be seen only as a low-cost Chinese marketplace. The company aims to establish itself permanently in Europe, like Amazon. And with Local+, it’s finally equipping itself to achieve that goal.

Between fast logistics, simplified returns, and the arrival of European sellers, the platform is leveling up. For us buyers, that’s a real advantage.

My personal opinion

As a regular AliExpress customer, I see this evolution very positively. What sometimes held me back was the long wait (and the fear of never receiving the package). With Local+, I can order electronics or clothes and get them a few days later — just like from any European shop.

And for sellers, it’s a real opportunity. No more managing shipping or dealing with complicated import fees. Everything is centralized.

Conclusion

AliExpress Local+ marks a real turning point for the platform. With European warehouses, full shipping management, and faster, more reliable service, AliExpress is stepping up its game. It’s a development that will clearly change how people view the site — and may even help it seriously compete with Amazon in the European market.

And you, have you tried a “Local+” order yet? I’d love to hear your feedback!

Sources

• FashionUnited – AliExpress launches Local+ to accelerate deliveries in Europe (June 16, 2025)
• RetailDetail – AliExpress launches a new logistics service in Europe (June 16, 2025)
• Ecommerce News – AliExpress launches local logistics service in Europe (June 13, 2025)
• China Daily – AliExpress expands Local+ in Poland and across Europe (June 13, 2025)
• VATCalc – EU import VAT changes planned for 2028

The post AliExpress launches Local+: Fast delivery from Europe, a small revolution underway appeared first on Que Dalle.

You're not alone. I've been buying from this platform for over 10 years — tools, electronic gadgets, spare parts, clothes… you name it.

In this article, I share my detailed experience, my tips, and also my concerns. The goal? To help you weigh the pros and cons of AliExpress so you can make an informed decision.

The Pros: What AliExpress Does Really Well

1 – Unbeatable Prices (Seriously)

The most obvious advantage is price. AliExpress often offers products 70% cheaper than local stores. Why? Because you're buying directly from Chinese manufacturers or wholesalers, with no middlemen.

Real-life example: I got a replacement remote control for my Samsung TV for €2.50 on AliExpress. In-store, it was €29.90.

These low prices also let you try new things without much risk — a tool, a bike accessory, a tech gadget… for just a few euros.

2 – A Huge Selection

Simply put: you can find everything on AliExpress. RC parts, Arduino modules, custom pens, afro wigs, modular storage boxes, tech clothing, rare batteries… It’s a true treasure trove.

But you need to know how to search (and how to spot good sellers — more on that below).

3 – Free or Very Cheap Shipping

Many items come with free shipping, even for small orders. AliExpress also partners with shipping services like Colissimo, Colis Privé, and La Poste for delivery in France.

Some orders (especially “Choice” products) arrive in 6 to 8 days, with full tracking. That’s a huge improvement from the multi-week waits of the past.

4 – Fairly Flexible Return and Refund Policies

AliExpress has improved its guarantees. You can:

• Request a refund if your parcel is marked “lost in transit.”
• Get $1 compensation if a “fast delivery” item arrives late.
• Take advantage of free returns on some items, up to 90 days after delivery (it’s mentioned in the product page).

In most cases, you keep the product even if you're refunded for delays or non-compliance.

5 – Secure Payment and Data Protection

The site accepts major cards, PayPal, Google Pay, Apple Pay, etc. Payments are secured with certificates like Visa Secure, Mastercard ID Check, SafeKey…

On the privacy side, your personal data isn’t shared without your consent — or so the platform promises.

The Cons: What to Watch Out for (or Accept)

1 – Sometimes Long Shipping Times

Even though many items arrive quickly, some still take 3 to 4 weeks, or longer. And to request a refund, you often have to wait 30 days after shipping.

Tip: if it’s for a birthday in 5 days, this isn’t your best option.

2 – Quality Varies by Seller

AliExpress is a marketplace, not a single store. Some sellers are great, others much less so.

What I do before every order:

• Read customer reviews with photos.
• Check the number of orders.
• Look at the seller’s positive rating percentage (above 95% is good).

I recommend my dedicated article on this: How to Find the Best Sellers on AliExpress?

3 – Customer Service Isn’t Always Human

Support starts with an automated FAQ. You have to insist to get a real response. Once you do, the service is usually polite but has limited flexibility.

Example: I had to follow up 3 times for a seller to agree to a refund when an item arrived broken. Eventually, I got a full refund without return.

4 – Invoicing Isn’t Always Easy (Especially for Businesses)

For individuals, the provided documents are often receipts, not formal invoices. For business users, there’s AliExpress Business, but seller availability is more limited.

5 – Returns: Watch the Conditions

Free returns are great… but only for products that qualify (clearly stated on the product page). Otherwise, return shipping is your responsibility, which isn’t worth it for a €4 item.

Verdict: AliExpress Is a Great Option If You're Informed

AliExpress isn’t perfect, but it’s still an excellent tool for:

• saving money,
• finding unique items,
• trying things without breaking the bank.

But it requires some research, patience, and caution. If you're okay with that, you can grab great deals. If not, it's better to stick to simpler (but pricier) local platforms.

My Personal Advice

Start with a small order. Observe the product quality, shipping time, and seller responsiveness. Keep track of your order and enable email alerts. Once you get the hang of it, you’ll shop with confidence — just like I do now.

The post Pros and Cons of AliExpress: My Personal Experience appeared first on Que Dalle.

You want to ask the seller a question before placing your order. But it’s not that obvious.

Let me show you how — and trust me, I’ve done it dozens of times.

Before you buy: the path is a bit hidden

This is where it gets a bit tricky. When you want to ask a question before buying, AliExpress doesn’t make it super visible. But it’s there.

Here’s the method I use every time:

1. Go to the product page of the item you're interested in.
2. Below the price, look for the line “Sold by [store name]” (e.g., Sold by “TechPro Official Store”).
3. Click that name. It’ll take you to the seller’s store page.
4. Once there, click “Contact” — usually at the top right.
5. The AliExpress message window opens. You can write your question.

Pro tip: Feel free to write in French. Many sellers use automatic translators — it works well for simple questions.

After ordering: it’s easy

Let’s start with the easiest: if you’ve already placed an order, contacting the seller is quick.

Here are the steps:

1. Log in to your AliExpress account.
2. Click on “My Orders” (top right, from a computer or in the app).
3. Find the order in question.
4. Click “Contact Seller” (or “Send Message”).
5. A message window opens: you can ask questions, attach a photo, etc.

Good to know: Sellers often reply within 24 hours, especially well-rated stores.

Examples of useful questions

Not sure how to phrase your message? Here are some examples I use:

• “Hi, is this product compatible with European plugs?”
• “Do you ship from a European warehouse?”
• “Is the cable included in the package?”
• “What chest size (in cm) does XL correspond to?”

Be specific. Ask one question per message if possible — it’s clearer for everyone.

What if the seller doesn’t reply?

It happens. In that case, two options:

• Wait 24 to 48 hours (some sellers are in China — time zone matters).
• Look for another seller offering the same product and ask them.

My final advice

Always ask a question if you have a doubt, even if it takes 5 minutes. It’ll save you from returns or surprises.

And it helps spot serious sellers — those who reply fast are usually reliable.

The post How to contact a seller on AliExpress? appeared first on Que Dalle.

But the real question is above all : is it a good idea ? And believe me, you’d better think twice. I explain everything, straight up and with real rigor.

Medicines on AliExpress : run away

Let’s be clear from the start : buying medicines on AliExpress is illegal in many countries, including the United States.

AliExpress is not a licensed pharmacy. The sale of medicines (even over‑the‑counter ones) is strictly regulated here, and only online pharmacies authorized by the ARS can offer them.

You may see creams, “miracle” capsules for weight loss or immunity, or “traditional Chinese” patches.

But as soon as a product has a pharmacological effect, it is considered a medicine. And in that case, its importation is prohibited.

My advice : don’t even try. In the event of a customs check or a health problem, you would be in a very delicate position.

And what about dietary supplements ?

Here it’s a bit blurrier. Yes, there are plenty of dietary supplements on AliExpress : energy boosters, “fat burners,” slimming capsules, Chinese herbs, etc.

But beware : just because they are freely sold on the platform doesn’t mean they are authorized for import here.

In Europe, supplements have to meet strict rules (composition, dosage, labeling, health claims…).

And let’s be honest : most of the products sold on AliExpress do not meet these standards.

What I’ve noticed :

• Vague, poorly translated or downright false ingredient lists
• No quality label (GMP or ISO)
• Packaging that imitates well‑known brands
• Questionable customer reviews, sometimes copy‑pasted from one product to another

What are the risks ?

I’m not saying this to scare you, but you need to be aware of the risks :

• Unknown ingredients : you don’t always know what’s in the capsule.
• Side effects : allergic reactions, digestive disorders, or worse.
• Drug interactions : if you’re on medication, it can be dangerous.
• Counterfeit products : very common.
• No recourse : if you get sick, who will you blame ? An anonymous seller in China ?

Honestly, to save a few bucks, it’s not worth it.

Are there any reliable health products on AliExpress ?

Yes, not everything is useless. You can order certain medical accessories without too much risk :

• Thermometers
• Blood‑pressure monitors
• Glucometers
• Pill organizers
• Lumbar belts
• Compression bandages

As long as you check the standards (CE, ISO) and read customer reviews carefully.

But even then, I recommend you remain cautious, especially with sensitive electronic devices.

My personal advice

I’m like you : I love a good deal, and I know AliExpress sometimes has gems.

But when it comes to health, I take no chances. Here’s what I recommend :

1. Never buy medicines on AliExpress. Ever.
2. Be wary of dietary supplements, especially those promising quick effects.
3. Turn to reputable online pharmacies with traceable products.
4. If in doubt, talk to a healthcare professional.

In short

AliExpress is great for gadgets, tools, clothes or accessories. But for health, you’d better avoid false savings.

Your body deserves better than a capsule shipped with no health control, right ? Take care of yourself, and stay vigilant about what you order online.

The post Can you buy medicines or dietary supplements on AliExpress ? appeared first on Que Dalle.

In this article, I’m going to explain all the possible reasons why an item becomes unfindable on AliExpress, whether you’re searching for it, clicking a shared link, or even using your history. Some causes are logical, others more technical, and sometimes it’s downright frustrating !

1. The product has been removed

It’s the most common reason. Several scenarios exist :

• The seller has simply removed the product from sale.
• The item is permanently out of stock and won’t be back.
• AliExpress decided to delete it for rule violations (counterfeit, fake reviews, forbidden content, etc.).

In these cases, even a direct link no longer works. You’re faced with an empty page or a redirect.

2. The seller has changed (or disappeared)

It can happen that :

• The seller closed their store.
• The product was moved to another listing (for example, to merge reviews or improve SEO).
• The seller’s name changed, which can make the link obsolete.

In all these cases, the item is either unfindable or replaced by an equivalent, without you necessarily being informed.

3. The item isn’t available in your country

This one’s a very sneaky cause. Some products are visible in certain countries… but invisible elsewhere :

• The seller has disabled shipping to your country.
• The product is reserved for a local market (China, Brazil, USA, etc.).
• The content is blocked for customs or regulatory reasons.

Sometimes, by changing your shipping address or using a VPN, you’ll see listings reappear that seemed to have vanished.

4. Invisible filters are hiding some results

If you search for an item on AliExpress and it no longer shows up in the results :

• Automatic filters may be activated (fast shipping, local warehouse, minimum ratings).
• AliExpress can also prioritize certain sellers or newer products, hiding the old one from you.

Solution : reset your filters or switch to private browsing.

5. The product became “sensitive”

AliExpress keeps a list of “delicate” or forbidden products depending on the country :

• Certain tools, electronic parts, medical devices, defense items (knives, lasers, tasers) are often removed.
• Items related to surveillance, spying, or certain medications are also regularly blocked.

Even if you had the link, you won’t be able to access it anymore.

6. Rights or trademark issues

It also happens that a trademark owner reports a product listing. AliExpress acts quickly :

• The product is removed if it uses a registered image, logo or brand without authorization.
• This often concerns clothing, shoes, perfumes, toys, phone accessories.

In these cases, the item is removed from the site without warning.

7. The product URL has changed

Sometimes, it’s not the item that disappeared, but the link that’s no longer valid :

• The seller updated the listing (new version of the product, different model).
• The item was merged with another listing.

Tip : try searching for the product by its exact name or use a screenshot to do an image search on AliExpress.

8. The product was part of a temporary promotion

This is often the case with big events such as :

• 11.11 (Singles Day).
• Black Friday.
• Flash sales or A/B tests.

These products are visible only for a few days, then deleted or hidden once the offer is over.

9. Technical problem or display bug

Yes, that happens too :

• AliExpress can experience temporary bugs.
• Your mobile app may show an outdated version of the site.
• A cache or cookie issue can prevent certain products from displaying.

In this case, clear the cache or try from another device.

10. You have an old link

If you saved a product to your favorites or received a link on social networks :

• It’s possible that this link has expired.
• Some links (via TikTok, Instagram, etc.) redirect to a page that no longer exists.

Try a search using a keyword or a screenshot to find a similar listing.

What to do when an AliExpress item is unfindable?

Here are my practical tips :

• Try a manual search with related keywords.
• Use image search on AliExpress (it works really well!).
• Check your filters and country settings.
• Try accessing AliExpress from another country (via VPN).
• Look for a similar seller with the same products.

The final word

An AliExpress item can become unfindable for many reasons: removal, seller change, geographic blocking, or a simple bug. You’re not the problem — the platform moves fast !

If you run into a dead link or a missing product, don’t be discouraged: in 80 % of cases, an equivalent is still available elsewhere on the site.

The post Why are some AliExpress items impossible to find? Here are all the reasons ! appeared first on Que Dalle.

But beware: reviews are useful only if you know how to read them. Because yes, some sellers cheat, but most of the ratings are genuine and verified.

Here’s everything I’ve learned after dozens of successful (and sometimes failed) orders on AliExpress.

Why reviews are often reliable

The good news is that AliExpress filters reviews. A comment can be posted only if the person really bought the product. You’ll see the label “Verified Buyer”. That’s already a big plus.

Another super‑useful thing: customer photos. And here, I recommend looking at them every time. These photos show the real product received, in real conditions—not the seller’s perfect images. You see the colors, the size, sometimes even the packaging or defects. Honestly, they’re worth more than any description.

Finally, many comments are detailed, especially when the buyer is very happy or very disappointed. That’s often when you get the most valuable info.

The limits to know (and the traps to avoid)

But be careful, nothing’s perfect. Here are a few weak points to keep in mind:

• Some reviews are automatically translated. The result? Weird or fuzzy sentences, sometimes impossible to understand.
• A few unscrupulous sellers use techniques to generate fake positive reviews. I explain this just below.
• Finally, some buyers leave a review too quickly, as soon as the package arrives. The product looks good, but they haven’t used it yet. That can lead to overly optimistic reviews.

The trick few people know: 10‑cent fake reviews

Here’s a well‑known trick some sellers use to cheat with reviews:

1. They list a super‑cheap product, often at €0.10 or €0.20. But it’s not the real product! It’s just a part, a tip, an accessory…
2. Then they place orders with several accounts and leave 5‑star reviews like “Great product, as described, fast shipping”.
3. The result? The product shows lots of positive reviews, a perfect rating, and a super‑attractive displayed price. But when you order the real €30 item, it’s not the same quality…

In short, beware of listings with short, identical reviews, all for a tiny price.

How to spot good products?

After quite a few tests, I found a simple method to assess a product without getting fooled:

1. Look at buyer photos

This is THE game‑changer. A real image doesn’t lie. You see flaws, finishes, real size, etc.

These photos show you what you’ll actually receive, not just what the seller wants you to believe.

2. Read recent reviews

A product that had a good reputation in 2022 isn’t necessarily good in 2025. Check what buyers said last month.

This lets you know if the seller changed supplier, cut quality, or faced recent issues.

3. Count the orders

This is my personal secret: if a product has over 500 orders and a 4.9/5 rating, it’s almost certainly a good product. Fake reviews never hold up with that much volume.

The more orders, the more the rating reflects real customer experience, not just padded scores.

4. Beware of too‑perfect reviews

Copy‑pasted sentences like “Perfect, awesome, very good product” thirty times? That’s sketchy. I look for concrete reviews that mention packaging, size, delivery time, etc.

A real buyer often gives specific details: talks about shipping, usage, or even small defects.

5. Compare with other sites

If the same product is sold on Amazon, Temu, or elsewhere, take a look at the comments. Cross‑checking sources is always smart.

If the reviews are good everywhere, you can order with peace of mind. If they differ, be cautious!

In short: reliable, yes… if you read carefully

Yes, most reviews on AliExpress are real and useful. But you shouldn’t rely only on the stars or nice words.

• Look at the photos.
• Check that there are lots of orders.
• Analyze several recent comments.

That’s how you’ll avoid scams… and score really cheap deals with no bad surprises.

For more info, see the full article here: How to find a good product on AliExpress?

The post Are reviews on AliExpress really reliable? appeared first on Que Dalle.

Over time, I’ve learned to spot the good deals… and to avoid certain types of products. Here are the ones I never order on AliExpress, even when they’re on sale. And honestly, I recommend you do the same.

1 – Food products

It’s simple: I never buy anything to eat on AliExpress. Even if some Asian snacks or supplements may look exotic or fun, I prefer to avoid them.

We don’t know the origin of the products, we don’t know whether health standards are respected, and if something goes wrong there’s no recourse. It’s too risky, especially for just a few euros saved.

2 – Anything related to health

I’m talking about medicines, patches, “miracle” herbal teas, dietary supplements, hair treatments or supposedly medicinal creams. I sometimes get curious, but never enough to risk my health.

The reality is that we don’t know what’s in these products. Descriptions are vague, ingredients are rarely verifiable, and certifications are dubious or nonexistent.

If you have an allergic reaction or a bad interaction, you’re on your own. So, for me, it’s a no.

3 – Beauty products applied to the skin

Creams, serums, masks, makeup… These products can look tempting with their low prices and exaggerated promises. But they can also cause damage.

I avoid anything I have to apply to my skin, especially my face. One bad formula or allergenic ingredient can trigger redness, irritation—or worse.

So I stick to trusted brands, even if they cost a bit more.

4 – Baby products

Here I make no exceptions. Even if some baby items on AliExpress look cute or well‑rated, I never buy them. Babies are fragile, their skin is ultra‑sensitive, and their safety has to come first.

Materials may contain toxic substances, finishes can be sloppy, and safety standards aren’t always followed.

When it comes to my children, I invest in safe products bought in France or from trusted stores.

5 – Products from well‑known brands

Whether it’s Apple, Adidas, Nike, LEGO, or Dior, I systematically avoid branded products on AliExpress. Why? Because in 90 % of cases, they are counterfeits.

Even if the price is attractive, the quality isn’t. And frankly, using a badly made copy is neither pleasant nor flattering.

Plus, it’s illegal. Genuine branded products are rarely sold cheap on AliExpress. If I want a known brand, I use Amazon or an official store.

In short

AliExpress is still a handy site for:

• generic electronic gadgets,
• phone accessories,
• DIY tools,
• home decor,
• basic clothing.

But for anything related to health, food, baby products, skin care or well‑known brands, I pass. It’s not about money, it’s common sense.

And you? Are there products you refuse to buy on AliExpress? Share your experience in the comments—I’m curious if you’ve had disappointments (or nice surprises).

The post Products I Never Order on AliExpress (and That I Also Advise You to Avoid) appeared first on Que Dalle.

The short answer: yes, but it’s not the end of the world yet. Let me explain it all calmly, with reliable sources and a balanced perspective.

What changed: the end of the “de minimis” rule

Until May 2, 2025, American shoppers enjoyed a huge advantage: the “de minimis” rule, which exempted from customs duties all packages valued under $800. In other words, if you ordered a lawnmower, a dress, or a $15 phone charger, you paid no customs fees. That was the foundation of AliExpress, Temu, and Shein’s success in the United States.

But this rule was suddenly revoked by the Trump administration, as officially announced in a White House press release on April 4, 2025: Source: whitehouse.gov – Fact Sheet, April 2025

The government justifies this decision on economic and security grounds: fighting fraudulent imports, protecting local businesses, and curbing the entry of counterfeit goods.

What this means for you, an AliExpress or Temu customer

Since May 2, 2025, all packages shipped from China or Hong Kong are now subject to customs duties, even if you buy a $5 item.

• Extra fees: a minimum of $25 per product, or 30% of the value of the package, whichever is higher. This base will rise to $50 per item after June 1, 2025.
• Longer delivery times: packages go through reinforced customs inspections.
• Risk of package refusal: some carriers might temporarily suspend shipping if fees are not anticipated.

In other words: you might order a phone case at $2 and have to pay $25 in tax upon arrival.

Why are AliExpress and Temu especially targeted?

AliExpress (Alibaba) and Temu (the PDD group) are Chinese e-commerce giants. They use ultra-efficient logistics strategies to deliver low-cost packages without storing goods in the United States. These platforms fully benefited from the “de minimis” rule.

But their success is causing problems:

• Major U.S. retailers complain about unfair competition.
• Congress accuses these platforms of allowing non-compliant or counterfeit products to slip through.
• The Trump administration even ties this exemption to risks related to the opioid crisis—a very sensitive political issue.

Should you panic? No. Here’s why.

1. It’s not a law, it’s an executive order: This change comes from a presidential decree. It can therefore be overturned, modified, or suspended by a future administration or even by a court decision.
2. A bilateral agreement is possible: Alibaba and PDD Holdings are already in contact with U.S. representatives to find a diplomatic or logistical solution (for example, using transit warehouses in other countries).
3. Hybrid solutions are emerging: AliExpress already has warehouses in the United States and in Europe, which could allow duty-free shipments. Temu might follow the same path.
4. Consumer pressure matters: Millions of Americans shop on these sites. A large public response could force politicians to rethink their approach.

What you can do right now

If you regularly buy from AliExpress or Temu:

1. Wait a bit: the decree is very recent, and the platforms will probably adapt soon.
2. Favor sellers with U.S. warehouses (a filter is available on AliExpress).
3. Group your orders to spread out the fees if you can’t wait.
4. Stay informed: if an agreement is reached, the fees could disappear as quickly as they appeared.

In conclusion: the storm is here, but the skies may clear

Yes, this decision makes buying from AliExpress and Temu more complicated for Americans. But no, it’s not irreversible. Negotiations are underway, and these platforms have too much at stake not to respond quickly.

My advice: stay alert, avoid impulse buys for the moment, and take advantage of good local deals if you find them. But don’t give up on these platforms too quickly. History shows that in e-commerce, everything can change in just a few weeks.

The post Trump taxes AliExpress and Temu: what’s the real impact for American customers? appeared first on Que Dalle.

To understand why, we’ll go through it step by step, as if we were tracking your parcel’s journey from the moment of purchase to your mailbox.

So let’s try to find out why your AliExpress package isn’t arriving!

First step: check the parcel tracking

We’ll start with the easiest step: check exactly where your parcel is. To do this, log into your AliExpress account, then:

1. Go to “My Orders“
2. Find the relevant order
3. Click on “Track Order” (or similar wording)

Here are the statuses you might see:

• “Shipped” with no update for several days: the package is likely still in international transit.
• “Arrived in the destination country”: the package is probably being handled by USPS or another local carrier in the United States.
• “Delivered” even though you haven’t received anything: this could be due to an incorrect address or a delivery issue.

Important note: some economy shipping methods only provide partial tracking. You may only see “shipped” and then no further updates. In that case, you’ll simply have to wait.

Second step: identify the possible causes of delay

If the tracking hasn’t updated in a while, there are several possible explanations. Here are the five most common reasons, ranked by likelihood.

1. The parcel is still in international transit

Delivery times depend on the seller and the chosen shipping method:

• Shipped from China with standard shipping: expect 2 to 6 weeks.
• Shipped from a U.S. or nearby warehouse: expect about 5 to 10 days (if offered).

If you’re still within those timeframes, there’s no need to worry. Keep an eye on the tracking regularly.

2. The parcel is stuck at customs

International parcels are frequently held for inspection by customs, especially if:

• The package contains electronic items,
• The declared value is suspicious or incorrectly stated,
• The package is bulky or unusual.

This can extend the delivery time by several days or even more than a week.

Tip: for expensive or sensitive items, consider a shipping method with detailed tracking or shipping from a location within the U.S.

3. The local carrier is experiencing delays

Once in the United States, AliExpress parcels are often handled by USPS or other carriers like UPS or FedEx. Delays can happen in sorting centers, especially during peak periods (holidays, sales, etc.).

If the tracking says “arrived at sorting center,” you may still need to wait a few more days before delivery occurs.

4. The shipping address is incomplete or incorrect

Even a simple mistake in the street name, a missing apartment number, or an incorrect ZIP code can prevent your parcel from being delivered.

You can check the address used for the order in your purchase summary.

If you notice an error, contact the seller as soon as possible to see if they can correct it or reach out to the carrier.

Depending on the situation, here are three possibilities:

• The address doesn’t exist at all: the parcel can’t be delivered and will be returned to the sender.
• The parcel is delivered to the wrong address (for example, an old address you forgot to update): you can try to claim it from the current occupant, but they are not obliged to hand it over.
• The address is incomplete or unclear: in some cases, the parcel can be redirected to a pickup point if the carrier is able to reroute it.

5. The parcel is lost or returned

Sometimes, the parcel may be lost or returned to the sender. You might see these updates in the tracking:

• “Return to sender”
• “Delivery canceled”
• No updates for more than 20 days

In this case, it’s advisable to open a dispute to request a refund.

Third step: what to do if your parcel doesn’t arrive?

1. Contact the seller

From the order page, click “Contact Seller” and clearly explain the situation. You can ask for:

• A tracking update,
• An extension of the buyer protection period,
• A replacement shipment.

Some sellers will agree to send the item again at no extra cost if they confirm there is a shipping issue.

2. Open a dispute on AliExpress

If the seller isn’t responding or you haven’t received your parcel, you can open a dispute directly from your order page.

To do this:

1. Click on “Open Dispute“
2. Choose “Package not received“
3. Add a brief explanation and, if possible, a screenshot of the tracking information

AliExpress will review your request and usually offers a full refund if the order is late or lost.

3. Check the buyer protection end date

Each order is protected for a limited time (often 60 days). This date is shown on your order page.

If your parcel hasn’t arrived before this deadline, and you haven’t opened a dispute, you may no longer be eligible for a refund.

Tip: if your protection is about to expire, ask the seller to extend it before opening a dispute.

A few real-life scenarios

Case #1: The package is held at customs

The tracking says “Arrived in destination country” for 12 days.

It’s likely that the parcel is waiting for inspection. This kind of hold often resolves without needing any action from you.

Case #2: The package shows “delivered,” but you haven’t received anything

Most of the time, it was delivered to the wrong mailbox or to a neighbor.

Contact USPS or your local carrier to initiate an investigation.

Case #3: The package was returned to the sender

This can happen if the mailbox is inaccessible or if the carrier couldn’t complete the delivery.

Contact the seller to arrange a new shipment or request a refund.

Conclusion

If your AliExpress parcel isn’t arriving, start by checking the tracking information regularly to see if there are any updates. If you’re unsure or you have no news for several days, contact the seller to get more details. If the situation remains unresolved, don’t wait until the end of your buyer protection period: open a dispute directly from your account. This will allow you to request a refund if your parcel is lost or returned to the sender.

Generally, an AliExpress parcel can take up to 45 days to arrive. Tracking is the most reliable tool to find out where your order is, although it can sometimes be incomplete. Finally, the AliExpress buyer protection system is effective as long as you respect the deadlines and follow the correct procedures.

The post My AliExpress parcel isn’t arriving: what should I do? appeared first on Que Dalle.

Fake discounts, counterfeits, tricky returns… It’s better to be informed before pulling out your credit card. Here are the 8 most common traps to avoid so you can shop safely on AliExpress.

1. Misleading descriptions and pictures that look too good to be true

On AliExpress, pictures can make things look amazing… but what you get might disappoint.

Some sellers use heavily edited photos and vague descriptions to make cheap items seem high-end.

Here are some common examples:

• A dress looks like silk in the photo, but arrives as see-through polyester.
• A rug or toy looks big online, but fits in your hand when delivered.

Always check customer reviews with photos, and if possible, videos. That’s where you’ll see the real product — or the scam.

2. Branded products… but fake

On AliExpress, fake versions of big brands are everywhere. Some sellers use logos or names that look like real brands to trick buyers.

A pair of “Nikes” for $15? “AirPods” for $10? Sounds tempting. But most of the time, these are low-quality fakes.

And worse, they can be blocked or destroyed by customs. In that case, your money’s gone.

Avoid deals that seem too good to be true. Go for well-rated generic brands instead of risky copies.

3. Hidden fees at delivery: the bad surprise

“Free shipping” doesn’t always mean “no extra cost.” On AliExpress, some packages from China come with customs duties, VAT, or handling fees once they arrive.

The result? You thought you got a great deal… until the delivery guy asks for $10 or $20 more to give you the package.

Use the “Ships from Europe” filter. You’ll avoid surprise fees, delays, and customs trouble.

4. One order… but multiple sellers and packages

On AliExpress, each seller manages their own products. If you buy several items, they might come from different stores.

Here’s what that means:

• You get multiple packages delivered on different days.
• There’s a higher risk of errors or missing items.
• Returns are harder, especially if you have more than one.

Try to buy from sellers with big catalogs. It lowers the number of shipments… and the chances of problems.

5. Fake urgency: false sales and countdowns

On AliExpress, there’s always pressure to buy fast. You’ll often see messages like:

• “Only 2 left in stock”
• “Sale ends in 1h”
• “Limited stock, hurry!”

In reality, these are often tricky marketing tactics. The same products stay available, at the same price, for weeks.

Take your time. Compare prices on other sites like Temu, Amazon, or Cdiscount. Come back later if needed — there’s rarely any real rush.

6. Returns allowed… but often a hassle

AliExpress does allow returns in theory. But in practice, it’s often a real headache.

Here’s what to expect:

• You might have to pay to ship the return, sometimes all the way to China.
• You need to send photos or videos to prove the problem.
• Customer service replies are sometimes slow or unclear.

If the item is broken or useless, open a dispute through Buyer Protection as soon as possible. The longer you wait, the harder it gets.

7. Ghost sellers: here today, gone tomorrow

On AliExpress, some stores pop up fast to sell, then disappear. These short-term sellers take your money, maybe ship… then delete their store before problems arise.

How to spot them:

• The seller just joined and has no clear history.
• They have very few sales or only old reviews.
• Recent comments are missing or negative.

Pick sellers who’ve been active for months at least. Read the recent reviews, not just the 5-star ones from 2020.

8. Products that don’t meet European safety rules

On AliExpress, not all products follow European safety rules.

This is especially true for toys, electronics, or items for kids.

Some of these items might be dangerous (overheating, toxic materials…) or stopped by customs.

Here’s what to check before buying:

• The “CE Certified” label (and watch out for fake logos).
• Shipping country: choose products shipped from Europe, they’re more likely to be safe.

For sensitive items, it’s better to stay safe.

Our tips to shop safely on AliExpress

AliExpress can be a goldmine… if you stay careful. Here are our golden rules to avoid bad surprises:

• Always read customer reviews and check buyer-shared photos.
• Check the seller’s trust level: time on platform, recent ratings, number of sales.
• Filter by shipping country (France, Spain, Poland…) to avoid extra fees or delays.
• If there’s an issue, open a dispute using Buyer Protection — don’t hesitate.
• Compare prices on other platforms (Temu, Amazon, etc.) before you check out.
• And most important: don’t rush your order. Take your time to choose wisely.

Conclusion

AliExpress is still a great place to find good deals, as long as you stay alert. By spotting shady practices and following a few simple steps, you can avoid most traps.

Want more tips? Check out our full guide: How to find a good product on AliExpress

The post 8 Shady Practices to Know Before Ordering on AliExpress appeared first on Que Dalle.