Want to buy Pokémon cards on Whatnot but don't know where to start? You're in the right place. After using the platform many times, I'll show you how live streams, auctions, and the different selling formats work. I'll also share tips on finding trustworthy sellers, avoiding common mistakes, and getting the best deals.

Whether you're looking for a single card, a booster pack, a sealed booster box, an Elite Trainer Box (ETB), or a graded PSA card, this guide covers everything you need to know before making your first purchase.

Why Buy Pokémon Cards on Whatnot?

Over the past few years, Whatnot has become one of the most popular marketplaces for Pokémon TCG collectors. Unlike a traditional online store, everything happens live. Sellers showcase their cards on camera, answer questions in real time, and run auctions that often last only a few seconds.

This creates a much more interactive buying experience. You can see exactly what you're purchasing and ask questions before placing a bid.

On Whatnot, you can buy:

• Single Pokémon cards
• Graded cards (PSA, PCA, CGC, BGS, etc.)
• Sealed booster packs
• Elite Trainer Boxes (ETBs)
• Booster boxes
• Pokémon collection boxes
• Products in English, Japanese, French, and other languages

Before making your first purchase, I also recommend reading my guide explaining whether Whatnot is trustworthy. It answers the most common questions about the platform.

How to Join a Pokémon Live Stream on Whatnot

Joining a Pokémon live stream on Whatnot is easy. In just a few minutes, you can enter a live sale, chat with the seller, and start bidding.

If you're new to the platform, I recommend watching a few live streams before buying. You'll quickly learn how auctions work, understand each seller's style, and become familiar with the pace of live sales.

1. Create Your Whatnot Account

The first step is creating a free account. It only takes a few minutes.

If you haven't signed up yet, check out my guide about Whatnot. You'll also find information about any welcome offers available for new users.

2. Search for the Pokémon Category

Using the app or website, type Pokémon into the search bar.

You'll see live streams currently running as well as upcoming scheduled shows. You can also:

• Filter streams by language
• Find sellers in your country
• Browse upcoming live auctions
• Follow your favorite sellers

Following a seller lets you receive notifications whenever they go live.

3. Join a Live Stream

Before placing a bid, spend a few minutes watching how the seller operates. Pay attention to:

• Video quality
• How cards are displayed
• Interaction with buyers
• Auction speed
• The overall atmosphere

The best sellers clearly show both the front and back of each card and happily answer viewers' questions.

4. Ask Questions Before Buying

Don't hesitate to use the chat. You can ask for:

• Close-up photos
• The card's exact condition
• Whether scratches are present
• Confirmation that a product is factory sealed
• Information about the language or edition

A trustworthy seller will usually answer without hesitation. If they consistently avoid questions or refuse to show the card clearly, it's often better to wait for another stream.

5. Follow Your Favorite Sellers

When you find a seller you trust, follow them. You'll receive notifications for future live streams and easily find them again.

Over time, you'll build a list of reliable sellers based on your interests, whether that's English cards, Japanese cards, vintage collectibles, or graded cards.

The post Buying Pokémon Cards on Whatnot: A Complete Beginner’s Guide appeared first on Que Dalle.

Are you trying to decide between Voggt and Whatnot? It's a question many collectors and sellers are asking in 2026. Both platforms let you buy and sell through live streams, but they don't offer exactly the same experience.

I regularly use Whatnot and have also spent time exploring Voggt. After making several purchases, watching countless live shows, and comparing both platforms, here's my opinion. My goal is simple: help you choose the platform that best fits your needs.

Quick answer: if you're looking for the largest community, more product categories, and an international marketplace, Whatnot has the edge. On the other hand, if you mainly collect Pokémon, One Piece, or other trading card games and prefer a French-speaking community, Voggt remains an excellent alternative.

Voggt vs Whatnot: Quick Comparison

What's the Difference Between Voggt and Whatnot?

At first glance, both platforms look very similar. They both offer live auctions, live chat, and independent sellers.

However, their overall approach is quite different. That's exactly why some users swear by Whatnot, while others prefer Voggt.

Whatnot Focuses on the Global Market

Today, Whatnot is one of the world's leading live shopping platforms. It's available in multiple countries and attracts thousands of buyers and sellers every day.

You'll find categories such as:

• trading cards;
• sneakers;
• vintage clothing;
• video games;
• collectible figures;
• coins and currency;
• comic books;
• jewelry;
• luxury goods;
• handmade products.

This variety is one of Whatnot's biggest strengths. At almost any time of the day, you can jump into a live stream. Sellers from multiple countries offer thousands of different products.

If you enjoy discovering new categories or buying from international sellers, Whatnot offers far more opportunities.

Voggt Remains Focused on Collectors

Voggt is a French platform that originally grew around the trading card community.

Most live streams focus on:

• Pokémon;
• One Piece;
• Yu-Gi-Oh!;
• Magic: The Gathering;
• Lorcana;
• collectible figures;
• manga.

Its community is smaller but also more specialized. Sellers are often highly knowledgeable, and interactions tend to feel more personal.

However, if you're looking for a broader selection of categories, you'll quickly reach the platform's limits.

Which Platform Offers the Biggest Selection?

On this point, my opinion is clear: Whatnot is the winner.

Its catalog is much larger. Within a few minutes, you can move from a Pokémon stream to sneakers, then browse luxury watches, retro gaming, or comic books.

That variety attracts more buyers and makes it easier to discover new sellers.

By comparison, Voggt is much more focused on collectors. If your interest is limited to trading cards or figures, that isn't necessarily a disadvantage. But if you enjoy exploring different hobbies, Whatnot offers a much richer experience.

👉 If you'd like to learn more about the platform, I also recommend reading my complete guide: My Whatnot Review.

Which Platform Is Easier to Use?

Both apps are well designed. They let you join live streams in seconds, place bids instantly, and chat with sellers.

After spending many hours on both platforms, I think Whatnot has a slight advantage.

The Whatnot App Feels More Polished

The interface is modern and very smooth. Recommendations are relevant and make discovering new sellers effortless.

Some of the features I particularly like include:

• fast navigation;
• high-quality live streams;
• personalized recommendations;
• category-based search;
• notifications for your favorite sellers.

It's clear that the platform benefits from a huge community and continuous development.

Voggt Keeps Things Simple

Voggt takes a more minimalist approach. The app is straightforward and easy to use.

Collectors can quickly find their favorite categories without being overwhelmed by endless content.

That simplicity is ideal for users interested mainly in trading cards or collectible figures.

Where Can You Find the Best Deals?

This is probably the question I hear most often.

The truth is that there's no universal answer.

Prices mainly depend on:

• the seller;
• the number of viewers;
• the rarity of the item;
• the time of day;
• the level of competition during the auction.

That said, I did notice a few differences.

On Whatnot

The large number of sellers creates strong competition.

That means it's often possible to find excellent deals, especially during new sellers' first streams or less crowded live auctions.

On the other hand, highly sought-after items can quickly reach premium prices when multiple bidders compete.

On Voggt

Sellers are usually specialists in their niche.

Prices generally reflect the current collector market.

Great deals still exist, but they're often less frequent because buyers usually know the true value of the cards being sold.

Which Platform Is More Reliable?

In my opinion, both platforms are serious and reliable.

They both offer:

• secure payments;
• order tracking;
• a process in case something goes wrong;
• customer support.

However, no platform can guarantee that every seller is perfect.

Before buying, I always recommend:

• checking the seller's ratings;
• reading recent reviews;
• watching one or two live streams before ordering;
• asking questions if a product seems unclear.

These simple checks help avoid most bad surprises.

If you're new to Whatnot, I also recommend reading my guide on items not as described on Whatnot. I explain what you can do when an item you receive doesn't match the listing.

Which Platform Should You Choose for Selling?

It depends on your goal.

If you mainly want to sell to French buyers who specialize in trading cards, Voggt is a very good option.

However, if you're looking for the largest audience possible, Whatnot currently has a major advantage.

The platform attracts buyers from several countries. This naturally increases your chances of selling sought-after items quickly.

It also offers more seller tools, including:

• scheduled auctions;
• Buy It Now listings;
• giveaways;
• sales statistics;
• advanced catalog management.

If you're thinking about getting started as a seller, I also recommend reading my complete guide: How to Sell on Whatnot.

My Opinion: Voggt or Whatnot, Which One Do I Recommend in 2026?

After comparing both platforms, I don't think there is one absolute winner. It depends on what you're looking for.

However, if I had to choose only one today, I would choose Whatnot.

That doesn't mean Voggt is a bad platform. Far from it. It has a passionate community and an excellent reputation among collectors.

But Whatnot currently goes further in several areas.

• The community is much larger.
• There are far more live streams.
• The categories are much more diverse.
• The features evolve regularly.
• There are more growth opportunities for sellers.

On the other hand, Voggt remains an excellent platform if you mainly buy Pokémon cards, One Piece, Magic, or other trading card games. The community is more specialized, and the interactions often feel closer between sellers and buyers.

To sum it up, here's my advice.

Common Mistakes to Avoid Before Choosing

Before creating an account or making your first purchase, keep these tips in mind.

• Don't choose a platform only because it's popular.
• Watch several live streams before buying.
• Compare shipping fees depending on your country.
• Always check seller ratings.
• Don't get carried away during auctions.
• Set a budget before the live stream begins.

These habits help avoid most disappointments, no matter which platform you use.

Video: Whatnot vs Voggt for Buying Pokémon Cards

If you'd rather see both platforms in action, I recommend this video from Play’n’Grade – Passion Pokémon TCG. It compares Whatnot and Voggt from the perspective of a Pokémon card collector. You'll discover the main differences between the two apps, their strengths, and practical advice to help you choose the platform that best matches the way you like to buy during live streams.

FAQ: Voggt vs Whatnot

Which platform is better, Voggt or Whatnot?

For most users, I recommend Whatnot. It offers more sellers, more product categories, and a much larger international audience. That said, Voggt remains an excellent platform for trading card collectors.

Can you sell on both Voggt and Whatnot?

Yes. Many sellers use both platforms to reach different communities and compare their sales performance on each marketplace.

Is Whatnot cheaper than Voggt?

Not necessarily. Prices mainly depend on the seller, the number of bidders, and the rarity of the item. You can find great deals on both platforms.

Is Voggt trustworthy?

Yes. Voggt is a well-established French platform that offers secure payments and customer support. As with any marketplace, it's still a good idea to check seller ratings before making a purchase.

Is Whatnot trustworthy?

Yes. Whatnot provides several protections for buyers and sellers. Even so, I recommend checking seller reviews and watching a few minutes of a live stream before placing an order.

Conclusion

In 2026, Whatnot and Voggt are among the best live shopping platforms available.

If you're looking for the most complete marketplace, with thousands of live streams across a wide range of categories, I believe Whatnot is still the better choice.

On the other hand, if you're mainly interested in trading cards and prefer a smaller French-speaking collector community, Voggt is absolutely worth considering.

Whichever platform you choose, I recommend trying both. After watching a few live streams, you'll quickly discover which one better matches the way you like to buy or sell.

The post Voggt vs Whatnot: My Opinion After Testing Both Platforms appeared first on Que Dalle.

Are you wondering whether Whatnot is legit? The short answer is yes, in most cases. Millions of buyers and sellers use the platform across multiple countries. Whatnot offers secure payments, Buyer Protection, and a seller rating system. However, just like on eBay or Vinted, your experience largely depends on the seller you choose.

In this guide, I'll explain how to identify trustworthy sellers, the real risks you should know about, and the precautions worth taking before placing your first bid.

Is Whatnot a Trustworthy Marketplace?

Yes. Whatnot is a legitimate marketplace specializing in live shopping and online auctions. Payments are processed through the platform rather than directly between buyers and sellers. If something goes wrong, you can contact Whatnot Support to request assistance or a refund if your situation is covered by Buyer Protection.

The platform also enjoys a generally positive reputation among users. On Trustpilot, it maintains a rating above 4 stars based on thousands of reviews, although some buyers report negative experiences involving specific sellers or delays in customer support.

In other words, Whatnot is trustworthy, but no marketplace can guarantee that every seller is completely reliable.

Why Is Whatnot Considered Reliable?

Secure Payments

When you buy on Whatnot, you never send money directly to the seller.

The platform handles:

• payments;
• order tracking;
• refunds when appropriate;
• dispute resolution.

This significantly reduces the risk of fraud.

Buyer Protection

Whatnot offers a Buyer Protection Policy. If your order never arrives, arrives damaged, or isn't as described, you can submit a claim through Whatnot Support.

Every request is reviewed individually. However, Buyer Protection doesn't cover purchases when you've simply changed your mind.

Seller Ratings

Before buying, you can review:

• the seller's rating;
• their total number of sales;
• customer reviews;
• how long they've been selling on Whatnot.

These details make it much easier to avoid risky sellers.

Are There Any Risks?

Yes. Like every online marketplace, Whatnot isn't completely risk-free.

The most common issues include:

• receiving an item that doesn't match the listing;
• lost packages;
• shipping delays;
• counterfeit products in certain categories.

These situations are relatively uncommon, but they do happen.

Interestingly, discussions on Reddit show that experienced users rarely criticize Whatnot itself. Instead, they consistently emphasize the importance of buying from reputable sellers rather than purchasing from just anyone.

How Can You Tell If a Whatnot Seller Is Trustworthy?

This is probably the most important question.

In my opinion, the reliability of your purchase depends more on the seller than on the platform itself. Before placing a bid, I always spend a few minutes checking several things.

Read the Reviews

Start by reading feedback left by previous buyers.

Look for sellers who:

• have excellent ratings;
• have completed a large number of sales;
• receive recent, positive reviews.

A single negative review isn't necessarily a red flag. However, repeated complaints about the same issue should make you think twice.

Watch a Live Stream Before Buying

I always recommend watching one or two live streams before making a purchase.

This allows you to see whether the seller:

• actually shows the products;
• answers buyers' questions;
• packages orders carefully;
• is transparent about the condition of the items.

Just a few minutes can tell you a lot.

Be Wary of Unrealistic Prices

If you see a luxury watch or a rare Pokémon card selling for a fraction of its market value, that's an immediate warning sign.

Great deals do exist, but prices that seem too good to be true often are.

Start With a Small Purchase

If you're buying from a seller for the first time, begin with a low-cost item.

This lets you evaluate:

• the quality of the packaging;
• shipping speed;
• whether the item matches the description;
• the seller's communication.

It's one of the easiest ways to reduce your risk.

Which Categories Require Extra Caution?

Not every category carries the same level of risk.

These categories aren't unsafe by nature. They simply require a little more caution before you buy.

Are User Reviews Reassuring?

Overall, yes.

Reviews on Reddit, Trustpilot, and collector communities all point in the same direction.

Satisfied users often say they've been buying on Whatnot regularly for months—or even years—without experiencing any major issues.

On the other hand, negative reviews mainly involve:

• unreliable sellers;
• lost packages;
• disputes that sometimes take time to resolve;
• items that didn't fully match their description.

The overall conclusion is quite simple: Whatnot is a legitimate platform, but you should choose your sellers just as carefully as you would on eBay or Vinted.

What Should You Do If Something Goes Wrong on Whatnot?

Even if you're careful, problems can still happen.

If your order isn't as described or never arrives, act as quickly as possible.

1. Contact the Seller

Always start by messaging the seller through Whatnot.

In many cases, a simple conversation is enough to resolve the issue.

2. Gather Evidence

Take photos or videos of the package as soon as you open it.

Also keep:

• screenshots from the live stream, if needed;
• the original listing description;
• your conversations with the seller;
• the tracking number.

This information will make your claim much easier to review.

3. Contact Whatnot Support

If you can't reach an agreement with the seller, submit a request to Whatnot Support.

Clearly explain the situation and provide all the evidence you've collected.

Depending on the issue and the applicable Buyer Protection policy, Whatnot may offer a refund or another appropriate solution.

👉 If you need help, you can also read my guide: How to Contact Whatnot Support.

My Tips Before Your First Purchase

After reviewing hundreds of user experiences and Reddit discussions, these are the recommendations I consider the most important.

• Buy from highly rated sellers.
• Watch a live stream before placing a bid.
• Read buyer reviews carefully.
• Start with a low-value purchase.
• Avoid impulse buying.
• Ask questions during the live stream.
• Check the shipping costs before confirming your purchase.
• Keep all your evidence until your order arrives.

These simple habits significantly reduce your risk.

My Opinion: Is Whatnot Legit?

Yes, I consider Whatnot to be a trustworthy marketplace.

Its secure payment system, Buyer Protection policy, and public seller ratings all help create a safer buying experience.

That said, no marketplace can completely eliminate dishonest sellers.

Just like on eBay, Vinted, or Facebook Marketplace, your experience depends primarily on the person you're buying from.

By taking a few minutes to review a seller's profile, you'll greatly reduce the chances of running into problems and enjoy live auctions with much more confidence.

If you're new to the platform, I also recommend reading my complete Whatnot review and my guide explaining what to do if a Whatnot item isn't as described.

FAQ: Is Whatnot Legit?

Can you get scammed on Whatnot?

Yes, just like on any online marketplace. However, the risk is much lower when you buy from highly rated sellers and always use Whatnot's built-in payment system.

Does Whatnot refund buyers?

Yes. Depending on the circumstances and Buyer Protection eligibility, Whatnot may review your case and issue a refund when appropriate.

Are Whatnot sellers verified?

Sellers must follow Whatnot's platform rules, but you should still review their ratings and feedback before making a purchase.

Is Whatnot safer than eBay?

Both platforms offer buyer protections. One advantage of Whatnot is that live streams often let you see the item before you buy, making it easier to evaluate its condition.

How can I avoid bad experiences?

Choose experienced sellers, watch a live stream before buying, read customer reviews, and start with a low-cost purchase.

Conclusion

If you were looking for a quick answer to the question “Is Whatnot legit?”, here it is: yes—as long as you buy from reputable sellers.

The platform offers several features designed to protect buyers. Payments are secure, sellers are publicly rated, and Whatnot Support can step in if something goes wrong.

That doesn't mean every transaction is risk-free. Like every marketplace, some sellers are more reliable than others. That's why I always recommend reading reviews, watching a live stream before bidding, and starting with a small purchase.

By following these simple tips, you'll be able to enjoy Whatnot live auctions with confidence while minimizing the chances of unpleasant surprises.

The post Is Whatnot Legit? What You Really Need to Know appeared first on Que Dalle.

You're planning to sell on Whatnot and want to understand the Whatnot seller fees? You're right to check before hosting your first live stream.

On Whatnot, the costs aren't limited to a simple commission. There are two different types of fees: the Whatnot selling commission and the payment processing fees.

This is exactly what confuses many new sellers. It's easy to assume that only a sales commission is deducted. In reality, payment processing fees are charged in addition to the commission.

In this guide, I'll explain exactly how Whatnot fees work, the commission percentage, special cases, and the calculations you should understand before you start selling.

Whatnot Fees: The Quick Answer

For sellers based in Europe, Whatnot generally applies the following fees:

In short, every sale includes:

• a selling commission based on the item's sale price;
• payment processing fees based on the total amount paid by the buyer;
• VAT applied to these fees.

Personally, I always recommend calculating your profit using both types of fees. Otherwise, you may overestimate how much you'll actually earn.

What's the Difference Between the Commission and Payment Processing Fees?

This is the most important part of the article.

The Whatnot commission is the fee charged by the platform for allowing you to sell on the marketplace.

The payment processing fee covers the cost of handling the financial transaction.

These two fees are calculated differently.

Whatnot Selling Commission

The commission is calculated on the sale price of the item.

For example, if you sell an item for €50, the commission is calculated only on that €50.

Payment Processing Fees

Payment processing fees are calculated on the total amount paid by the buyer.

This amount may include:

• the item's sale price;
• shipping costs;
• applicable taxes;
• VAT, depending on the buyer's country.

That's why two sales with the same selling price can result in slightly different fees.

Simple Example of How Whatnot Fees Are Calculated

Let's use a simple example.

You sell a trading card, collectible figure, or piece of clothing for €50.

The Whatnot commission is 6.67% of the sale price.

• €50 × 6.67% = €3.34

You'll also pay the payment processing fee.

This fee is 2.42% + €0.25, but it's calculated on the total amount paid by the buyer.

If the buyer pays €50 plus shipping and VAT, the final fee may be slightly higher than expected.

This is the detail that surprises many new sellers.

Why Is Your Net Earnings Sometimes Lower Than Expected?

Many sellers ask this question after their first few sales.

They sell an item for €20, €50, or €100, then realize their final payout is lower than expected.

This difference usually comes from several factors:

• the Whatnot commission;
• payment processing fees;
• VAT applied to those fees;
• shipping costs you may be responsible for;
• different tax rates depending on the buyer's country.

My advice is simple: never calculate your profit based only on the selling price.

Always leave yourself a safety margin, especially if you're selling low-margin products.

Do Commission Rates Vary by Category?

Yes.

Many sellers discover this only after opening their store.

Most categories use the standard 6.67% + VAT commission, but some categories benefit from lower rates.

The Coins & Currency Category

For sellers in the Coins & Currency category, Whatnot applies a reduced commission.

The current rate is 4% + VAT.

This lower rate can save you a significant amount of money on high-value sales.

Before creating your listings, make sure your products are placed in the correct category.

The €1,500 Commission Cap: An Important Update

Since 2026, Whatnot has introduced a seller-friendly rule for certain categories.

When an item sells for more than €1,500, the commission is no longer charged on the entire selling price.

Instead, the commission only applies to the portion of the sale up to €1,500.

Any amount above €1,500 is not subject to the standard Whatnot selling commission.

Example

Imagine you sell a rare Pokémon card for €2,000.

• The first €1,500 is subject to the selling commission.
• The remaining €500 is exempt from that commission.

Keep in mind that this rule doesn't apply to every category.

It mainly applies to eligible collectibles covered by Whatnot's official fee policy.

Are Payment Processing Fees Charged on Shipping Costs?

Yes.

And it's probably one of the least-known details about Whatnot fees.

Payment processing fees aren't calculated only on the item's selling price.

They're based on the total amount paid by the buyer.

This generally includes:

• the selling price;
• shipping costs;
• applicable taxes;
• VAT when applicable.

As a result, two items sold for exactly the same price can generate slightly different payment processing fees.

Why Do My Earnings Change Even When I Sell at the Same Price?

Many new sellers think there's a mistake when they receive different payouts for similar sales.

In reality, several factors affect your final earnings.

The most common are:

• shipping costs;
• the buyer's country;
• VAT;
• payment processing fees calculated on the total transaction;
• whether you contribute to shipping costs.

This is completely normal.

I recommend reviewing your earnings across several sales instead of judging them based on a single transaction.

Where Can You See the Exact Fees Charged?

Whatnot provides a detailed breakdown after every sale.

From your Seller Hub, you can review each transaction in detail.

Simply go to:

Seller Hub → Orders → Receipt and Earnings

There you'll find:

• the sale price;
• the Whatnot commission;
• the payment processing fees;
• VAT applied to the fees;
• shipping costs;
• your net payout.

This is the first place I check whenever I want to verify how much I earned from a sale.

Can You Reduce Whatnot Fees?

There's no option to lower Whatnot's commission.

However, a few best practices can help protect your profit margins.

1. Set the Right Starting Price

Don't base your selling price only on your purchase cost.

Remember to include commissions, payment processing fees, and any other expenses.

2. Avoid Selling Very Low-Margin Items

Items sold for only a few euros are affected the most by the fixed payment processing fee.

In some cases, selling several items as a bundle can be much more profitable.

3. Pay Attention to Shipping Costs

Although buyers usually pay for shipping, shipping costs still influence the payment processing fees.

That's why it's worth configuring your shipping settings carefully.

If you're new to the platform, I also recommend reading my guide on how to sell on Whatnot. It includes practical tips to help you maximize your profits from your very first live sales.

Are Whatnot Fees Higher Than Other Marketplaces?

This is one of the most common questions sellers ask.

The answer depends on which marketplace you're comparing it with.

Compared with eBay, Vinted, or Etsy, Whatnot uses a different pricing structure.

The platform charges a relatively low selling commission but adds payment processing fees.

In return, you benefit from:

• live selling;
• an established buyer community;
• built-in shipping tools;
• secure payment processing;
• excellent visibility for active sellers.

In my opinion, the fees remain competitive if you make good use of live shows and build a loyal customer base.

Common Mistakes When Calculating Your Profit

Many sellers make the same mistakes when they first start selling.

Here are the most common ones.

• Only taking the Whatnot commission into account.
• Forgetting about payment processing fees.
• Ignoring VAT applied to the fees.
• Underestimating shipping costs.
• Selling with margins that are too low.

Before every live show, I recommend calculating your minimum acceptable selling price.

That way, even if bidding doesn't reach your target, you'll avoid selling at a loss.

FAQ: Whatnot Seller Fees

How much is the Whatnot selling commission?

For most European sellers, the standard commission is 6.67% + VAT. Some categories qualify for a reduced rate.

What are Whatnot's payment processing fees?

In Europe, payment processing fees are 2.42% + €0.25 + VAT. They're calculated on the total amount paid by the buyer.

Are shipping costs included in the fee calculation?

Yes. Payment processing fees are based on the total transaction amount, including shipping costs and any applicable taxes.

Is there a subscription fee to sell on Whatnot?

No. Creating a seller account, opening a storefront, and hosting live shows are all free. You only pay fees when you make a sale.

Where can I see the exact fees charged for each sale?

Open Seller Hub → Orders → Receipt and Earnings from your seller dashboard. You'll find a complete breakdown of every transaction.

Can you negotiate Whatnot's commissions?

No. Whatnot's fees are set by the platform and are applied automatically based on your country and product category.

My Opinion on Whatnot Seller Fees

Before selling on Whatnot, it's important to understand that the platform doesn't charge just one fee.

You also need to account for payment processing fees, which directly affect your final profit.

Once you understand how both fees work, calculating your earnings becomes much easier.

Personally, I think Whatnot's fees are reasonable considering what the platform offers: live selling, secure payments, an existing audience, and built-in shipping tools.

The key is to calculate your profit margins carefully before every live stream.

If you'd like to learn more, I also recommend reading my guides on how to sell on Whatnot and how to make money on Whatnot. They complement this guide perfectly.

The post How Much Does Whatnot Charge Sellers? A Complete Guide to Whatnot Fees appeared first on Que Dalle.

Would you like to request a Whatnot refund after making a purchase? Whether your package was lost, your item arrived damaged, or it wasn't as described, several options are available depending on your situation.

In this guide, I'll explain when you're eligible for a refund, the steps you should follow, and how to improve your chances of getting your request approved.

You'll also learn about the deadlines to keep in mind, the evidence you should provide, and the common mistakes to avoid so your claim is processed as quickly as possible.

If your issue only involves receiving an item that doesn't match what was shown during the live stream, I also recommend reading my guide: What to Do If a Whatnot Item Is Not as Described.

When Can You Request a Refund on Whatnot?

Unlike a traditional online store, not every purchase made on Whatnot is automatically refundable.

However, the platform protects buyers when there's a problem with an order.

You can usually request a Whatnot refund in the following situations:

• your package never arrived;
• the item you received is different from what you purchased;
• the item arrived seriously damaged;
• important parts or items are missing;
• you believe you've received a counterfeit product;
• the seller agrees to cancel or refund the order.

Every refund request is reviewed individually by Whatnot.

Simply changing your mind after making a purchase generally isn't enough to qualify for a refund.

Which Purchases Are Usually Not Refundable?

Before submitting a refund request, it's important to understand which situations are generally not covered.

I recommend carefully reviewing all the information shown during the live stream before placing a bid or making a purchase.

If you regularly join live auctions, you may also find this guide useful: How to Bid in a Whatnot Auction.

How to Request a Refund on Whatnot

The process is fairly straightforward.

However, I recommend following these steps in order to improve your chances of getting a quick resolution.

1. Review Your Order

Start by opening your purchase details from the Activity tab.

Check the following information:

• your order number;
• the seller's name;
• the shipping tracking information;
• the purchase date;
• your order receipt.

If needed, you can also read my detailed tutorial: How to View Your Whatnot Order Details.

2. Gather Your Evidence

Before contacting anyone, take a few minutes to prepare your case.

I recommend collecting:

• photos of the item;
• photos of the package;
• the shipping label;
• your order number;
• the video receipt if your purchase was made during a live stream.

The video receipt is often one of the strongest pieces of evidence because it shows exactly what the seller presented during the live.

If you're not sure where to find it, check out my guide: How to Find Your Whatnot Receipt or Invoice.

3. Contact the Seller First

This is always my first recommendation.

Many sellers resolve issues directly without involving Whatnot Support.

Explain the problem clearly and include the evidence you've gathered.

In many cases, this is the fastest solution.

4. Contact Whatnot Support

If the seller doesn't respond or you're unable to reach an agreement, you can then contact Whatnot Support.

Submit a complete case to make it easier for the support team to review your request.

If you're not familiar with the process, you can also read my guide: How to Contact Whatnot Support.

What Happens After You Request a Refund?

Once you've submitted your request, either the seller or Whatnot Support will review your case.

The outcome depends on the issue you've reported, the evidence you provide, and Whatnot's Buyer Protection policies.

Depending on the situation, several resolutions are possible.

Every case is reviewed individually, so there's no guarantee that a refund request will be approved.

Do You Have to Return the Item?

Not always.

In some cases, Whatnot or the seller may ask you to return the item before issuing a refund.

If a return is required, make sure you carefully follow the instructions provided.

I strongly recommend **not** returning any item until you've received authorization from the seller or Whatnot Support.

An unauthorized return could make your claim more difficult to process.

How Long Does It Take to Receive a Refund?

If your refund request is approved, the refund is generally issued to the original payment method used for the purchase.

Once the refund has been processed, it typically takes 3 to 5 business days for the funds to appear in your bank account or on your payment card.

The exact timeframe depends on your bank or payment provider.

What If the Seller Refuses to Issue a Refund?

A seller's refusal doesn't necessarily mean your case is over.

If you believe your purchase is covered by Whatnot's Buyer Protection policy, you can ask Whatnot Support to review your claim.

I recommend providing:

• your photos;
• your order number;
• your conversations with the seller;
• the video receipt, if available;
• any additional information that supports your request.

If the situation turns into a more serious disagreement, you may also find this guide helpful: How to Resolve a Whatnot Dispute.

Can You Cancel an Order Before It's Shipped?

Yes, in certain situations.

If your order hasn't been shipped yet, you can request a cancellation directly from the seller through your order details.

The seller can either accept or decline your request. For this reason, cancellations aren't automatic, especially because purchases made through Whatnot auctions are considered binding.

Common Mistakes to Avoid

These are the mistakes I see most often.

• Waiting several days before reporting the issue.
• Throwing away the packaging before taking photos.
• Returning the item without authorization.
• Not keeping the video receipt.
• Submitting an incomplete refund request.
• Assuming that changing your mind automatically qualifies you for a refund.

Spending a few minutes preparing your case can often speed up the process significantly.

My Opinion

In my opinion, the best strategy is to act quickly.

Start by contacting the seller and provide a complete set of evidence.

In many situations, the issue can be resolved without involving Whatnot Support.

If not, Whatnot can review your claim and apply its Buyer Protection policy whenever the eligibility requirements are met.

Summary

Getting a Whatnot refund is entirely possible when there's a genuine problem with your order.

Whether your item isn't as described, arrived damaged, is incomplete, or your package never arrived, Whatnot provides a process for reviewing refund requests.

I recommend acting quickly, keeping all your evidence, and contacting the seller first. If no solution is found, Whatnot Support can step in and review your case.

A complete and well-documented claim usually gives you the best chance of receiving a fast response.

FAQ

Can you get a refund on Whatnot?

Yes. If your request falls under Whatnot's Buyer Protection policy, you may qualify for a refund. This includes situations such as receiving an item that isn't as described, a damaged item, an incomplete order, or a lost package.

How do I request a refund?

Start by contacting the seller through your order details. If you're unable to reach a solution, contact Whatnot Support and include all the evidence you have.

How long does a refund take?

Once your refund has been approved, the money is usually returned to your original payment method within a few business days. The exact timing depends on your bank or payment provider.

Can I get a refund if I simply changed my mind?

Generally, no. Purchases made on Whatnot are considered final unless the seller agrees to cancel the order before it has been shipped.

Can the video receipt be used as evidence?

Yes. The video receipt shows exactly what was presented during the live stream and can be an important piece of evidence when your claim is reviewed.

Do I need to return the item?

Only if the seller or Whatnot Support instructs you to do so. Always wait for their instructions before sending anything back.

Sources

• Whatnot – Buyer Protection Policy
• Whatnot – Seller Provided Support for Buyers
• Whatnot – Request to Cancel Your Order

Need a Whatnot refund? Learn when you're eligible, how to contact the seller or Whatnot Support, and how to improve your chances of getting your money back.

The post How to Get a Refund on Whatnot ? appeared first on Que Dalle.

A lost package, an item that doesn't match the listing, a damaged product, or a seller who has stopped responding… While these situations are relatively uncommon, they can happen on Whatnot.

Fortunately, the platform provides a process to help buyers and sellers resolve a Whatnot dispute.

In this guide, I'll explain the steps to follow, the evidence you should gather, and how to improve your chances of getting a quick resolution.

If your issue is only about receiving an item that doesn't match its description, I also recommend reading my guide: What to Do If a Whatnot Item Is Not as Described.

What Is a Whatnot Dispute?

A Whatnot dispute is a disagreement between a buyer and a seller regarding an order.

It usually occurs when the issue cannot be resolved directly between both parties.

The most common disputes involve:

• an item that doesn't match the listing;
• a damaged item;
• a lost package;
• a missing item;
• receiving the wrong order;
• a suspected counterfeit product;
• a denied refund request.

In most cases, the problem can be resolved before it becomes a formal dispute if you act quickly.

When Should You Open a Dispute?

I recommend treating a dispute as a last resort.

Before contacting Whatnot, always try to reach an agreement with the seller. You should consider opening a dispute if:

• the seller stops responding;
• the proposed solution isn't satisfactory;
• the item you received is significantly different from what was shown;
• your order never arrived;
• you believe you've been the victim of fraud.

In these situations, it's best to contact Whatnot Support as soon as possible.

What Should You Do Before Opening a Dispute?

Before anything else, take a few minutes to gather all the information related to your order.

I recommend following these steps.

1. Review Your Order Details

Start by opening your purchase history. Verify the following information:

• your order number;
• the seller's name;
• the shipping tracking information;
• the purchase date;
• your order receipt.

If needed, you can also read my tutorial: How to View Your Whatnot Order Details.

2. Take Photos

If the issue involves the item you received, take several photos immediately. I recommend photographing:

• the item itself;
• the packaging;
• the shipping box or envelope;
• the shipping label;
• any visible damage.

These photos may be requested by Whatnot Support as evidence.

3. Check Your Video Receipt

If you made your purchase during a live stream, don't forget to review your video receipt.

It lets you replay exactly what the seller showed when you placed your order.

In some cases, this recording can make resolving a dispute much easier.

If you're not sure where to find it, check out my guide: How to Find Your Whatnot Receipt or Invoice.

4. Contact the Seller First

This is always my first recommendation.

Explain the issue clearly and politely, and include photos if necessary.

In many cases, sellers are willing to resolve the problem quickly.

This approach is often faster than involving Whatnot Support immediately.

How to Contact Whatnot About a Dispute?

If you can't reach a solution with the seller, you can contact Whatnot Support.

Prepare the most complete case possible. I recommend including:

• your order number;
• a detailed description of the issue;
• photos of the item;
• photos of the package;
• the video receipt, if available;
• copies of your conversations with the seller.

The clearer and more detailed your request is, the easier it will be for the support team to review it.

If you're not familiar with the process, you can also read my guide: How to Contact Whatnot Support.

What Happens After You Open a Whatnot Dispute?

Once you've submitted your request, Whatnot Support will review all the information you've provided.

Depending on the situation, they may examine:

• your conversations with the seller;
• the photos you submitted;
• the shipping tracking information;
• the video receipt, if available;
• the seller's policies;
• Whatnot's Buyer Protection Policy.

The support team may also ask for additional information before making a decision.

I recommend responding promptly to any requests to avoid delaying the review of your case.

What Solutions Can Be Offered?

Every dispute is reviewed individually. Depending on the issue, several outcomes are possible.

The outcome will always depend on the available evidence and the policies that apply to your order.

Do You Have to Return the Item?

Not necessarily.

In some situations, Whatnot or the seller may ask you to return the item before issuing a refund.

In other cases, no return shipment will be required.

I strongly recommend **not** returning any item until you've received instructions from the seller or Whatnot Support.

Sending it back without authorization could complicate your case unnecessarily.

How Long Does It Take to Resolve a Dispute?

There is no fixed timeframe.

The review time depends on several factors, including:

• the type of issue;
• how quickly the seller responds;
• the quality of the evidence provided;
• the complexity of the case.

Straightforward cases are often resolved fairly quickly.

However, suspected counterfeit items or lost packages may require additional investigation.

Mistakes to Avoid

These are the mistakes I see most often.

• Waiting several days before reporting the issue.
• Throwing away the package or packaging before taking photos.
• Returning the item without authorization.
• Not saving your video receipt.
• Submitting a claim without clearly explaining the problem.
• Being aggressive when communicating with the seller.

A clear, complete, and respectful case is usually processed much faster.

My Opinion

In my opinion, the best way to resolve a dispute on Whatnot is to stay organized and act quickly.

Always contact the seller first. Many issues can be resolved directly without involving Whatnot Support.

If that doesn't work, prepare a complete case before contacting Whatnot.

Photos, your video receipt, your order receipt, and your conversations with the seller are often the key pieces of evidence.

Finally, don't wait too long to report the problem. The sooner you act, the easier it is to resolve the issue.

Summary

• Always contact the seller before opening a dispute.
• Keep all your evidence, including photos, packaging, and your video receipt.
• Prepare a complete case before contacting Whatnot Support.
• Wait for instructions before returning any item.
• Report problems as soon as possible after receiving your order.

FAQ

When should I open a dispute on Whatnot?

Open a dispute if you can't reach a solution with the seller or if the seller stops responding despite your follow-up messages.

What documents should I provide?

Include your order number, photos of the item, photos of the package, your video receipt if available, and any conversations you've had with the seller.

Can I get a refund?

Yes. Depending on the issue and Whatnot's review, you may be eligible for a refund or another appropriate resolution.

Is the video receipt important?

Yes.

It allows Whatnot to review exactly what was shown during the live stream and can serve as valuable evidence.

Do I need to return the item?

Only if the seller or Whatnot instructs you to do so.

Never return a product without receiving their instructions first.

Sources

• Whatnot – Buyer Protection Policy
• Whatnot – Seller Provided Support for Buyers

The post How to Resolve a Whatnot Dispute with a Seller appeared first on Que Dalle.

Have you received an item from Whatnot, but it doesn't match what was shown during the live stream? Wrong condition, different item, missing parts, or counterfeit product…

Fortunately, Whatnot has a process for reporting an item not as described. In this guide, I'll explain which situations are usually covered, how to open a claim step by step, and what solutions Whatnot may offer depending on your issue.

If you need to quickly find your purchase before making a claim, I also recommend reading my guide on Whatnot order details.

What Is an Item Not as Described on Whatnot?

An item not as described is a product you received that does not match what the seller announced or showed. This does not simply mean you changed your mind after buying. There must be a real difference between the item received and the item sold. Here are the most common situations.

What Problems Are Usually Covered by Whatnot?

According to Whatnot's buyer protection rules, several situations may justify a claim.

• You received a different item.
• The product is incomplete.
• The actual condition is very different from what was shown during the live stream.
• The item is damaged, even though this was not disclosed.
• You believe you received a counterfeit item.
• The seller shipped a different product from the one you won in the auction.

Each case is reviewed individually by Whatnot. That's why it's important to provide as much evidence as possible from your first request.

What Should You Do as Soon as the Package Arrives?

I recommend opening your package as soon as possible. Once it arrives:

1. open the package quickly;
2. check the item's condition;
3. compare it with what was shown during the live stream;
4. take several photos immediately if you notice a problem.

The more complete your evidence is, the easier your claim will be to review.

How to Report an Item Not as Described on Whatnot

The process starts directly from your order.

1. Open Your Purchase History

From your Whatnot account, open the Activity tab, then select Purchases. Next, choose the relevant order. If needed, check my detailed tutorial: How to view your Whatnot order details.

2. Review the Order Details

You'll find all the key information about your purchase:

• the seller;
• the order number;
• tracking information;
• the receipt;
• shipping details.

3. Contact the Seller First

In many cases, the issue can be resolved quickly without opening a dispute. Explain the situation clearly and include photos of the item you received. Most serious sellers will try to fix the problem quickly.

4. Contact Whatnot Support If Needed

If you can't reach an agreement with the seller, or if the seller doesn't respond, you can contact Whatnot Support. I recommend preparing:

• photos of the product;
• photos of the packaging;
• a clear description of the issue;
• the order number;
• if possible, the Video Receipt for your purchase.

To contact support quickly, you can also read my guide: How to contact Whatnot.

What Evidence Should You Provide to Whatnot?

When reporting an item not as described, the more complete your case is, the easier it will be for Whatnot to review your request. I recommend collecting as much evidence as possible as soon as you open the package. The most useful evidence usually includes:

• photos of the item received;
• photos of the packaging and parcel;
• a photo of the shipping label;
• a clear description of the issue;
• your order number;
• the Video Receipt if your purchase was made during a live stream.

The Video Receipt is especially useful. It lets you review exactly what the seller showed before your purchase. If you don't know where to find it, check my guide: How to find your Whatnot receipt or invoice.

What Can Whatnot Do?

Every claim is reviewed individually.

Depending on the situation and the evidence provided, Whatnot may offer different solutions.

The outcome depends on the evidence you provide, the discussions with the seller, and Whatnot's Buyer Protection Policy.

Do You Have to Return the Item?

Not always.

Depending on the issue and Whatnot's decision, you may be asked to:

• return the product;
• keep the item;
• follow specific instructions provided by Whatnot.

For this reason, I recommend never returning an item on your own.

Always wait for instructions from the seller or Whatnot Support.

How Long Do You Have to Report an Item Not as Described?

My advice is simple: don't wait.

As soon as you notice a problem, open the package, take photos, and contact the seller immediately.

The sooner you report the issue after delivery, the easier your claim will usually be to process.

You should also avoid using the item until your case has been resolved.

What If the Seller Doesn't Respond?

Sometimes a seller may not reply right away.

If you don't receive a response or can't reach an agreement, contact Whatnot Support directly.

Submit all the evidence you've already gathered to avoid unnecessary back-and-forth.

If you're not familiar with the process, check my guide: How to Contact Whatnot.

Common Mistakes to Avoid

These are the mistakes I see most often.

• Waiting several days before opening the package.
• Throwing away the packaging before checking the contents.
• Taking only one photo of the item.
• Returning the product without approval from the seller or Whatnot.
• Forgetting to save the Video Receipt when it's available.
• Submitting a claim without clearly explaining the problem.

Spending just a few minutes preparing your claim can often speed up the entire process.

My Opinion

I think Whatnot offers a fairly clear process when an item isn't as described.

The most important thing is to act quickly.

Take photos as soon as you open the package, keep all your evidence, and contact the seller first.

In many cases, that's enough to resolve the issue.

If not, Whatnot Support can review your case using the information you've already collected.

Summary

Receiving an item not as described on Whatnot is frustrating, but it doesn't mean you're out of options.

If the item you received is different from what was advertised, damaged, incomplete, or doesn't match its description, start by collecting as much evidence as possible.

Then contact the seller as soon as possible.

Many issues can be resolved without opening a formal dispute.

If the problem remains unresolved, you can submit your case to Whatnot Support for review.

The stronger your evidence, the better your chances of receiving a quick resolution.

FAQ

What is an item not as described on Whatnot?

It's a product that doesn't match what the seller advertised. This may involve the condition, model, accessories, authenticity, or any other important part of the description.

Should I contact the seller before contacting Whatnot?

Yes.

This is generally the recommended first step.

Many issues can be resolved directly with the seller without involving Whatnot Support.

Can I request a refund?

Yes.

If your claim is approved by Whatnot—or if the seller agrees to resolve the issue—you may receive a refund.

Each claim is reviewed individually.

Can the Video Receipt be used as evidence?

Yes.

The Video Receipt lets you replay the exact moment when the item was presented during the live stream.

It can be valuable evidence when submitting a claim.

Should I return the item immediately?

No.

Always wait for instructions from the seller or Whatnot Support before returning any item.

What if the seller doesn't respond?

If you don't receive a reply within a reasonable time, contact Whatnot Support directly and include all the evidence related to your claim.

Sources

• Whatnot – Buyer Protection Policy
• Official Whatnot Help Center

The post What to do if a Whatnot item is not as described ? appeared first on Que Dalle.

If you regularly watch live streams on Whatnot, you've probably heard a seller announce a Giveaway. Within seconds, hundreds of viewers join the drawing, hoping to win a free item.

But how do Whatnot Giveaways actually work? Do you need to buy something to enter? Do you really have a chance of winning? And what happens after the giveaway ends?

I took the time to study how Whatnot Giveaways work and review the platform's official rules. In this guide, I'll explain everything you need to know to enter giveaways and improve your chances of winning.

If you're new to Whatnot, I also recommend reading my complete Whatnot review. It'll help you better understand how the platform works.

What Is a Whatnot Giveaway?

A Whatnot Giveaway is a prize draw hosted by a seller during a live stream.

The idea is simple: the seller gives away one or more items for free to a randomly selected participant.

Prizes can include:

• Pokémon cards;
• sports cards;
• action figures;
• manga;
• video games;
• merchandise;
• store credit;
• collectibles.

Sellers often use giveaways to attract new viewers, reward their community, and make their live streams more engaging.

Do You Have to Buy Something to Enter a Giveaway?

It depends on the type of Whatnot Giveaway the seller is hosting.

There are actually two main types of Giveaways on Whatnot.

1. Follower Giveaways

These are the most common giveaways.

They're generally open to anyone who follows the seller and meets the conditions displayed during the live stream.

In most cases, no purchase is required.

You simply need to:

• follow the seller if requested;
• enter the giveaway before the countdown ends;
• meet any additional requirements specified by the seller.

This is often how new users discover Whatnot without spending any money.

2. Buyer Giveaways

Buyer Giveaways are reserved for people who have made a purchase during the live stream.

To qualify, you'll usually need to buy at least one item from the seller before the drawing takes place.

Once your purchase is confirmed, you automatically become eligible.

This type of giveaway is commonly used to reward customers who supported the seller during the live sale.

How Can You Tell Which Giveaway You're Entering?

Whatnot clearly indicates the giveaway type before registration opens.

Before entering, take a few seconds to read the conditions displayed on screen.

You'll immediately know whether the giveaway is open to all followers or only to buyers.

I always recommend reading these rules carefully to avoid any surprises.

How to Enter a Whatnot Giveaway

Joining a giveaway only takes a few seconds.

1. Join a Live Stream

Start by opening a live stream that includes a giveaway.

Most sellers announce upcoming giveaways several minutes before they begin.

2. Wait for Registration to Open

When the giveaway starts, a button appears directly in the live stream.

Simply tap it to enter.

3. Make Sure You're Entered

Once you've joined, your username is added to the list of participants.

There's nothing else you need to do.

4. Wait for the Drawing

When the countdown ends, Whatnot automatically selects a winner from all eligible participants.

The winner is announced live during the stream.

How Are Giveaway Winners Chosen?

The winner is selected automatically by Whatnot.

The seller cannot personally choose who wins the prize.

This makes the drawing fair for everyone who meets the giveaway requirements.

Naturally, the more participants there are, the lower your chances of winning.

What Can You Win?

That depends entirely on the seller.

Some give away inexpensive accessories, while others offer much more valuable prizes.

Some sellers even host multiple giveaways during the same live stream.

If you're also interested in auctions, I recommend reading my guide: How to Bid on Whatnot.

Can You Enter Multiple Giveaways?

Yes.

You can enter as many giveaways as you like, provided you follow each seller's rules.

However, you can usually only enter each giveaway once.

Staying in the live stream also allows you to join additional giveaways if the seller hosts several during the broadcast.

What Happens If You Win?

If you're selected, Whatnot immediately displays your username during the live stream.

You'll also receive a notification confirming your win.

The seller then prepares and ships your prize just like a normal order.

In most cases, you don't need to do anything else.

I simply recommend making sure your shipping address is already saved in your account before entering.

Is Shipping Free for Giveaway Prizes?

Not always.

This is one of the most common misunderstandings.

The Giveaway usually covers the item itself, but shipping costs may still be your responsibility depending on the seller's rules and the giveaway settings.

Before entering, take a moment to read the giveaway conditions.

Doing so can help you avoid unexpected charges.

If you'd like to understand how shipping costs work on the platform, I also recommend reading my guide on Whatnot shipping.

How Can You Improve Your Chances of Winning?

Of course, there is no guaranteed way to win.

However, a few good habits will help you enter more giveaways over time.

• Follow your favorite sellers.
• Enable live stream notifications.
• Join live streams as soon as they begin.
• Stay until the giveaways take place.
• Participate in multiple live streams instead of only one.

In practice, many sellers host several giveaways during the same broadcast.

The more giveaways you enter, the greater your overall chances of winning over time.

Can You Enter Without Buying Anything?

Yes—in many cases.

That's actually one of the reasons Whatnot is so appealing to new users.

You can explore the platform, watch live streams, and enter many giveaways without making a single purchase.

However, some sellers reserve their giveaways for buyers who have placed an order during the live stream.

When that's the case, the requirement is clearly displayed before registration opens.

If you'd also like to claim the Whatnot welcome credit, check out my guide: How to Get €25 in Free Whatnot Credit.

Are Whatnot Giveaways Really Random?

According to Whatnot, yes.

Once registration closes, the platform automatically selects a winner from all eligible participants.

The seller cannot manually choose the winner.

This helps ensure a fair and transparent drawing during every live stream.

Can You Win More Than One Giveaway?

Yes.

Winning one giveaway doesn't prevent you from entering future giveaways.

However, some sellers may create their own rules to give more viewers a chance to win.

As always, I recommend reading the giveaway conditions before entering.

Common Mistakes to Avoid

After watching countless live streams, these are the mistakes I see most often:

• Leaving the live stream just before the drawing.
• Not reading the giveaway rules.
• Forgetting to add a shipping address.
• Assuming every giveaway includes free shipping.
• Believing there's a way to artificially improve your odds.

Simply following the seller's instructions and Whatnot's rules will help you avoid most of these issues.

My Opinion on Whatnot Giveaways

I think giveaways are one of Whatnot's biggest strengths.

They make live streams more interactive and allow new users to experience the platform without buying anything right away.

Of course, you shouldn't see giveaways as a way to get everything for free.

Instead, they're a fun bonus that rewards loyal viewers while making live streams even more engaging.

If you're new to Whatnot, I definitely recommend taking part.

You have nothing to lose—and you might walk away with a great prize.

Summary

Whatnot Giveaways are a great way to discover the platform and, with a little luck, win free items from sellers.

The process is simple: join a live stream, enter the giveaway when registration opens, and wait for the random drawing.

Although your chances depend on the number of participants, giveaways make live streams much more exciting and can sometimes reward you with valuable prizes.

Before entering, simply remember to read the giveaway rules and make sure your shipping address is up to date.

FAQ

What is a Whatnot Giveaway?

A Whatnot Giveaway is a random prize drawing held during a live stream.

The seller gives away one or more items for free to a randomly selected participant.

Do you have to buy something to enter?

Not always.

Many giveaways are completely free to enter.

However, some sellers reserve their giveaways for buyers, and the entry requirements are always displayed before the giveaway begins.

How do I know if I've won?

Your username is announced live during the stream, and you'll also receive a notification in your Whatnot account.

Is shipping free?

Not necessarily.

The prize itself may be free, but shipping costs can still apply depending on the seller's giveaway settings.

Can I enter multiple Giveaways?

Yes.

You can participate in as many giveaways as you like, as long as you follow each seller's rules.

Can I win more than once?

Yes.

There's no rule preventing you from winning multiple giveaways, although some sellers may apply their own limitations to give more people a chance.

How can I improve my chances of winning?

There isn't a secret strategy.

The best approach is simply to join live streams regularly, enable notifications, and stay until the giveaways take place.

You May Also Like

If you want to get the most out of Whatnot, I also recommend these guides:

• My Complete Whatnot Review
• How to Get €25 in Free Whatnot Credit
• How the Whatnot Referral Program Works
• Are There Any Whatnot Promo Codes?
• How to Make Money with Whatnot

Sources

• Whatnot – Giveaways
• Official Whatnot Help Center

The post How to Win a Whatnot Giveaway: The Complete Guide appeared first on Que Dalle.

If you want to sell a few Pokémon cards, action figures, or video games on Whatnot, you may be wondering whether you need to create a business first. It's a legitimate question, because the information available online is often confusing.

So I took the time to review Whatnot's terms and the available information for sellers. Here's what you really need to know before getting started.

The short answer is: not necessarily. In some cases, individuals can sell on Whatnot. However, if your activity becomes regular and profit-driven, you'll probably need to use a professional status that complies with your country's regulations.

If you're still discovering the platform, I also recommend reading my Whatnot review first. It will help you understand how the platform works before listing your first products.

Can You Sell on Whatnot Without Being a Professional?

Yes, in some situations, you can sell on Whatnot as an individual.

Whatnot allows private individuals to sell on its platform. However, that doesn't mean every type of sale can be made without obligations.

You need to separate two situations:

This distinction matters.

Many people confuse reselling personal belongings with running a real commercial activity.

When Are You Considered an Individual Seller?

Generally speaking, you remain an individual seller when you occasionally sell items you already own.

For example:

• an old Pokémon card collection;
• action figures you no longer want to keep;
• unused video game consoles;
• manga books;
• collectible clothing or accessories.

In this situation, you're not creating a business activity.

You're simply reselling items from your personal belongings.

It's the same general principle as selling on Leboncoin or eBay.

When Do You Need to Become a Professional Seller?

The situation changes when your goal is to make money through resale.

For example, if you:

• buy products specifically to resell them;
• host live sales every week;
• build inventory intended for resale;
• make profits on a regular basis;
• develop a real commercial activity.

In that case, your country's tax and administrative rules may require you to declare this activity.

In France, for example, a regular activity carried out for profit may require a suitable legal status, such as a micro-enterprise.

Whatnot is no different from other online selling platforms in this respect.

How Do You Know Which Situation Applies to You?

I think the easiest method is to ask yourself three simple questions:

1. Am I only selling items I already own?
2. Am I deliberately buying products in order to resell them?
3. Am I trying to generate regular income through Whatnot?

If you answer yes to the last two questions, it's probably time to look into the professional seller status that applies to your situation.

Does Whatnot Check Seller Status?

Yes.

When you apply to become a seller, Whatnot may request different information to verify your identity and eligibility.

The documents required can vary depending on your country, your situation, and the platform's current procedures.

Depending on the case, Whatnot may ask for:

• proof of identity;
• banking information;
• additional documents if you sell as a business.

These checks help fight fraud and make transactions safer for both buyers and sellers.

If you want to learn every step of the sign-up process, I also recommend my full guide: How to Sell on Whatnot.

The Difference Between Selling Your Collection and Running a Business

This is probably the most important concept to understand.

If you're simply selling a collection you've built over the years, your main goal usually isn't to run a business.

You're simply selling items you already own.

On the other hand, if you start buying products specifically to resell them for a profit, your activity changes in nature.

Here are a few examples:

In other words, it's not just the number of sales that matters.

The key factors are your intent and whether the activity is carried out on a regular basis.

What Does Whatnot Say?

Whatnot does not require every seller to operate as a registered business.

However, the platform reminds sellers that they are responsible for complying with the tax and legal requirements of their own country.

For French sellers, for example, Whatnot specifies that each seller is responsible for meeting their VAT, income tax, and social contribution obligations.

In other words, Whatnot provides the marketplace—but it doesn't determine your legal status.

Don't Forget About Tax Obligations

This is something many new sellers overlook.

Even if you start as an individual seller, some income may still need to be declared depending on the laws that apply to your situation.

In France, online marketplaces are also subject to the European DAC7 reporting rules.

When certain thresholds are met, platforms must report seller information to the tax authorities.

These rules do not automatically mean that you become taxable as a business or that you're considered a professional seller.

They simply allow tax authorities to receive the information required by law.

If you're unsure about your personal situation, it's always best to consult a qualified accountant or your local tax authority.

Can You Create a Micro-Business to Sell on Whatnot?

Yes.

Many French sellers choose the micro-enterprise status when they want to build a long-term business on Whatnot.

This legal structure offers several advantages:

• relatively simple administrative procedures;
• simplified bookkeeping;
• the ability to sell legally on a regular basis;
• a more secure framework for growing your business.

Of course, the right choice depends on your personal circumstances and your long-term goals.

My Opinion

In my opinion, many people ask the wrong question.

Instead of asking, “Do I need to be a professional seller?”, it's better to ask yourself:

“Do I simply want to sell a few personal items, or do I want to build a real business?”

If you're just clearing out a collection or making a few occasional sales, there's no reason to overcomplicate things.

However, if you begin buying products specifically for resale, investing in inventory, or hosting live sales every week, I believe it's much smarter to formalize your business from the start.

Doing so will help you avoid legal and tax issues later while allowing you to grow with confidence.

If your goal is to earn a living—or even just generate extra income—from Whatnot, I also recommend these guides:

• How to Sell on Whatnot
• How to Make Money with Whatnot
• My Complete Whatnot Review

The post Do You Need to Be a Professional Seller to Sell on Whatnot? appeared first on Que Dalle.

Have you purchased an item on Whatnot and are looking for your invoice, purchase receipt, or Video Receipt? Don't worry—these documents are usually available directly from your account, as long as you know where to look.

In this guide, I'll show you how to find your order details, access your receipt, watch the exact moment you won an auction using the Video Receipt feature, and what to do if a document is missing.

If you're simply looking for your order information (status, tracking, seller details, etc.), I also recommend reading my guide on How to View Your Whatnot Order Details.

Invoice, Receipt, and Video Receipt: What's the Difference?

Many users search for a Whatnot invoice, even though the platform more commonly refers to a receipt.

These three documents don't serve the same purpose.

For most personal purchases, the standard Whatnot receipt is all you'll ever need.

How to Find Your Whatnot Purchase Receipt

Finding your receipt only takes a few seconds.

1. Sign In to Your Whatnot Account

Open the Whatnot app and sign in using the account you used to make your purchase.

2. Open the “Activity” Tab

From the bottom navigation menu, tap Activity.

You'll then see the history of all your orders.

3. Select the “Purchases” Section

At the top of the screen, you'll find several categories:

• Ongoing
• Completed
• Refunds
• Cancellations
• Waiting for Review

Choose the category that contains your order, then open the relevant purchase.

4. View Your Order Details

Once you've opened the order, you'll find all the important information, including:

• the order number;
• the purchase date;
• the estimated or completed delivery date;
• the order status;
• the seller's information;
• tracking details;
• access to your purchase receipt.

5. Open the Order Receipt

Scroll down to the Order Receipt section.

There you'll usually find:

• the subtotal;
• shipping costs;
• applicable taxes;
• the total amount paid;
• your shipping address or selected pickup location.

If you'd like a more detailed explanation, I also recommend my guide: How to View Your Whatnot Order Details.

How to Download Your Whatnot Receipt

Once you've opened your order, Whatnot generally allows you to access the corresponding receipt.

Depending on your device and app version, you may be able to:

• view the receipt;
• share it;
• or download it when that option is available.

The available information may vary slightly depending on your country and the current version of the platform.

Typically, your receipt includes:

• the purchase date;
• the seller's name;
• the item price;
• shipping costs;
• applicable taxes;
• the total amount paid.

Can You Get a Whatnot Invoice?

This is probably the question I receive most often.

For personal purchases, the receipt available in your order is usually sufficient as proof of purchase.

However, if you need an official invoice for business accounting, the situation is slightly different.

Whatnot is an online marketplace that connects buyers and sellers.

Depending on the seller and their business status, the invoice may be issued directly by the seller rather than by Whatnot.

If you're buying for business purposes, I recommend contacting the seller directly to ask whether they can provide a valid invoice.

If you need help, you can also read my guide: How to Contact Whatnot.

How to Watch Your Whatnot Video Receipt

Many users don't even know this feature exists.

When you purchase an item during a live stream, Whatnot records the exact moment you win or buy it.

You can replay that moment using the Video Receipt.

Personally, I find this feature incredibly useful.

It lets you verify exactly how the seller presented the item, the condition that was described, and the price you paid during the auction.

How to Find Your Whatnot Video Receipt

The Whatnot Video Receipt is only available for purchases made during a live stream.

To access it, simply:

1. open your order history;
2. select the relevant order;
3. open the order details;
4. tap Video Receipt if it's available.

Whatnot will immediately play the recording from the exact moment you purchased or won the item.

There's no need to search through the entire replay yourself.

What Is the Video Receipt Used For?

At first, I thought this feature was just a nice extra.

In reality, it's incredibly useful.

The Video Receipt allows you to:

• review the condition of the item as described by the seller;
• verify which accessories were shown during the live stream;
• confirm the final auction price;
• see the exact moment you completed your purchase;
• keep additional evidence in case of a dispute.

It's actually one of my favorite Whatnot features.

Very few online marketplaces provide a built-in video record of your purchase.

Why Can't I Find My Video Receipt?

Some buyers can't find this feature.

There are several possible reasons.

You Didn't Buy During a Live Stream

Video Receipts are mainly available for purchases made during live auctions or live sales.

If you purchased an item using Buy It Now from a seller's storefront, this feature may not be available.

If you're new to Buy It Now, I also recommend reading my guide: How to Buy an Item with Buy It Now on Whatnot.

The Replay Isn't Available Yet

After some live streams, it may take a few minutes before the replay has been fully processed.

Once processing is complete, the Video Receipt usually becomes available.

The Live Replay Is No Longer Available

In some situations, a replay may no longer be accessible.

Even then, you'll still be able to view your standard receipt and your order details.

Can the Video Receipt Help Resolve a Problem?

Yes—and that's one of its biggest advantages.

If you receive an item that doesn't match what was shown during the live stream, or if you're unsure about something the seller said, the Video Receipt lets you replay the exact moment of the sale.

However, keep one important point in mind.

The Video Receipt doesn't replace Whatnot's official dispute process.

It's simply additional evidence that may help when communicating with the seller or Whatnot Support.

What Should You Do If You Can't Find Your Receipt or Invoice?

Before contacting Whatnot, I recommend checking a few things first:

• make sure you're signed in to the correct account;
• confirm that the order has been completed;
• verify that your payment was successfully processed;
• ensure you're looking at the correct order;
• update your Whatnot app to the latest version.

In most cases, the issue is simply caused by using the wrong account or by an order that's still being processed.

How to Request an Invoice from the Seller

If you're purchasing items for your business, the standard Whatnot receipt may not be sufficient.

The easiest solution is to contact the seller directly.

Ask whether they can provide an invoice that includes the information you need for your accounting records.

Not every seller offers invoices.

It depends on their business status and how they operate.

If you're unsure how to contact a seller or Whatnot Support, you can also read my guide: How to Contact Whatnot.

Common Mistakes to Avoid

• Confusing a purchase receipt with a business invoice.
• Deleting an order before checking its details.
• Waiting several weeks before reporting a problem.
• Forgetting to check the Video Receipt when it's available.
• Contacting Whatnot Support immediately when the seller may be able to resolve the issue more quickly.

A few minutes of verification can often solve the problem without any additional steps.

My Opinion

In my opinion, Whatnot provides an excellent system for accessing purchase information.

Between the order details, the standard receipt, and the Video Receipt, it's usually easy to verify exactly what you bought and under what conditions.

The Video Receipt is my favorite feature.

It's something you rarely see on online marketplaces, and it adds genuine transparency—especially during live auctions.

If you're buying for business purposes, however, I recommend confirming from the start whether the seller can issue an official invoice.

Doing so can save you accounting headaches later.

Summary

• You can find your Whatnot receipt directly in your order details.
• Your receipt includes the purchase amount, shipping costs, and order information.
• The Video Receipt lets you replay the exact moment you purchased or won an item during a live stream.
• An official business invoice is not automatically provided by Whatnot.
• If you need one, contact the seller directly.
• If you encounter an issue, always check your order details before contacting support.

FAQ

Where can I find my Whatnot invoice?

For most purchases, Whatnot provides a receipt that you can access from your order details.

If you need a formal business invoice, you'll usually need to request it directly from the seller.

How do I download my Whatnot receipt?

Open your order history, select the relevant purchase, and access the receipt.

Depending on your device and app version, you may be able to download or share it.

How do I watch my Whatnot Video Receipt?

Open the details of a purchase made during a live stream, then tap Video Receipt if it's available.

Playback starts at the exact moment you bought or won the item.

Why can't I find my Video Receipt?

Video Receipts are mainly available for purchases made during live streams.

They may also be temporarily unavailable while the replay is still processing or if the replay is no longer accessible.

Is a Whatnot receipt valid as proof of purchase?

Yes.

For personal purchases, the receipt is generally sufficient as proof of purchase.

If you need an official invoice for business purposes, you'll need to check whether the seller can provide one.

What should I do if I can't find my receipt?

First, verify that you're signed in to the correct account and that your order has been completed.

If you still can't locate it, contact the seller first, then reach out to Whatnot Support if necessary.

Sources

• Whatnot – How to View Your Order Details
• Whatnot – Official Help Center

The post How to Find Your Whatnot Receipt, Invoice, or Video Receipt ? appeared first on Que Dalle.