Forgot your AliExpress password or can’t log in anymore? Don’t worry — the platform offers a simple process to reset your login details.
1. First, check a few things
- Caps Lock on? Passwords are case-sensitive. Make sure the caps lock key isn’t accidentally enabled.
- No extra spaces: Avoid spaces at the beginning or end of your password. This often causes login issues.
2. Reset your password online
If you don’t remember your password, here’s how to recover it:
- Go to the password reset page.
- Enter the email address or phone number linked to your account.
- Choose how to receive the verification code (email or SMS).
- Enter the code you receive and set a new secure password.
Once the reset is complete, you can log in again to your AliExpress account as usual.
Security tip
Take this opportunity to create a long, unique, and hard-to-guess password. Avoid simple passwords like “aliexpress123”. Use a mix of letters, numbers, and special characters instead.
If you run into issues during the process, contact AliExpress customer service for help.