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		<title>Problem Logging into AliExpress : Can&#8217;t Access Your Account ?</title>
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		<dc:creator><![CDATA[Alain]]></dc:creator>
		<pubDate>Tue, 11 Feb 2025 08:15:32 +0000</pubDate>
				<category><![CDATA[Aliexpress]]></category>
		<category><![CDATA[AliExpress login issue]]></category>
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					<description><![CDATA[<p>Having trouble logging into AliExpress? Don’t panic! This issue is common and can be resolved in just a few simple steps. Whether it’s a temporary bug, a browser issue, or an account restriction, we’ll go through the possible causes and solutions to quickly restore access to your AliExpress account. &#160; 1. Login Issues Due to&#8230;</p>
<p>The post <a href="https://que-dalle.com/en/aliexpress-login-problem/">Problem Logging into AliExpress : Can&#8217;t Access Your Account ?</a> appeared first on <a href="https://que-dalle.com/en">Que Dalle</a>.</p>
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										<content:encoded><![CDATA[<p><strong>Having trouble logging into AliExpress?</strong> Don’t panic! This issue is common and can be resolved in just a few simple steps.</p>
<p>Whether it’s a temporary bug, a browser issue, or an account restriction, we’ll go through the possible causes and solutions to quickly restore access to your <a href="https://que-dalle.com/en/aliexpress-my-account/">AliExpress account</a>.</p>
<style>.vcex-button.vcex_6ac48b0c42699{background:var(--wpex-accent);}</style><div class="theme-button-wrap textcenter theme-button-expanded-wrap wpex-clr"><a href="https://s.click.aliexpress.com/e/_oB71rzT" class="vcex-button theme-button medium align-center expanded expanded vcex_6ac48b0c42699" title="Login to your account" target="_blank" rel="nofollow sponsored noopener noreferrer"><span class="vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center">Log in to AliExpress<span class="vcex-button-icon vcex-icon-wrap theme-button-icon-right"><span class="wpex-icon wpex-icon--bidi" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"><path d="M438.6 278.6c12.5-12.5 12.5-32.8 0-45.3l-160-160c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3L338.8 224 32 224c-17.7 0-32 14.3-32 32s14.3 32 32 32l306.7 0L233.4 393.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0l160-160z"/></svg></span></span></span></a></div> 
<p>&nbsp;</p>
<h2>1. Login Issues Due to Cookies and Cache</h2>
<p><strong>Corrupted cookies</strong> or an overloaded cache can prevent you from accessing your account.</p>
<p><strong>Here’s the solution:</strong></p>
<ol>
<li><strong>Clear your browser’s cookies and cache</strong>.</li>
<li>Try logging in using <strong>incognito mode</strong> (<strong>Ctrl + Shift + N</strong> on Chrome).</li>
</ol>
<p>If the problem persists, try using <strong>a different browser</strong>.</p>
<figure id="attachment_9330" aria-describedby="caption-attachment-9330" style="width: 736px" class="wp-caption alignnone"><img fetchpriority="high" decoding="async" class="size-full wp-image-9330" src="https://que-dalle.com/wp-content/uploads/2025/02/Supperimer-cache-cookies.png" alt="Delete cookies and cache" width="736" height="675" srcset="https://que-dalle.com/wp-content/uploads/2025/02/Supperimer-cache-cookies.png 736w, https://que-dalle.com/wp-content/uploads/2025/02/Supperimer-cache-cookies-300x275.png 300w" sizes="(max-width: 736px) 100vw, 736px" /><figcaption id="caption-attachment-9330" class="wp-caption-text">Delete cookies and cache</figcaption></figure>
<h2>2. Your Browser is Outdated</h2>
<p>AliExpress frequently updates its <strong>security protocols</strong>. An <strong>outdated browser</strong> may block access to your account.</p>
<p><strong>Here’s the solution:</strong></p>
<ul>
<li>Ensure you’re using the <strong>latest version</strong> of <strong>Chrome, Firefox, or Edge</strong>.</li>
<li>If you’re on <strong>Windows 7 or Windows 8.1</strong>, your browser may no longer be compatible.</li>
</ul>
<p>In that case, use a <strong>different device</strong> or install a <strong>newer browser</strong> (such as Brave or Edge Chromium).</p>
<figure id="attachment_9332" aria-describedby="caption-attachment-9332" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9332" src="https://que-dalle.com/wp-content/uploads/2025/02/ancien-navigateur.jpg" alt="Example of an outdated browser version" width="1200" height="613" srcset="https://que-dalle.com/wp-content/uploads/2025/02/ancien-navigateur.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/ancien-navigateur-768x393.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/ancien-navigateur-300x153.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/ancien-navigateur-1024x523.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9332" class="wp-caption-text">Example of an outdated browser version</figcaption></figure>
<h2>3. AliExpress Security Verification</h2>
<p>AliExpress may <strong>temporarily block your login</strong> for security reasons.</p>
<h3>Signs of a login block:</h3>
<ul>
<li>Repeated Captcha requests.</li>
<li>Message saying &#8220;Your account is under verification.&#8221;</li>
<li>Login failure even with the correct password.</li>
</ul>
<h3>Solution:</h3>
<ol>
<li>Wait <strong>a few hours</strong> and try again.</li>
<li>Try <strong>logging in from a different Internet network</strong> (different Wi-Fi, mobile hotspot).</li>
<li>Test access via the <strong>AliExpress mobile app</strong>.</li>
</ol>
<figure id="attachment_9333" aria-describedby="caption-attachment-9333" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9333" src="https://que-dalle.com/wp-content/uploads/2025/02/blocage-securite-Aliexpress.jpg" alt="AliExpress Security: Repeated Captcha" width="1200" height="675" srcset="https://que-dalle.com/wp-content/uploads/2025/02/blocage-securite-Aliexpress.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/blocage-securite-Aliexpress-300x169.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/blocage-securite-Aliexpress-768x432.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/blocage-securite-Aliexpress-1024x576.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9333" class="wp-caption-text">AliExpress Security: Repeated Captcha</figcaption></figure>
<h2>4. Incorrect Password or Authentication Issue</h2>
<p>If you enter an <strong>incorrect password</strong>, AliExpress will notify you immediately.</p>
<p><strong>Here’s the solution:</strong></p>
<ol>
<li>Check if your <strong>login credentials are correct</strong>.</li>
<li>Use the <strong>&#8220;Forgot password&#8221;</strong> option to reset it.</li>
</ol>
<p>If you don’t receive the reset email, check your <strong>spam folder</strong> or try a different email address.</p>
<figure id="attachment_9334" aria-describedby="caption-attachment-9334" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9334" src="https://que-dalle.com/wp-content/uploads/2025/02/mot-de-passe-incorrect.jpg" alt="Incorrect password" width="1200" height="675" srcset="https://que-dalle.com/wp-content/uploads/2025/02/mot-de-passe-incorrect.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/mot-de-passe-incorrect-300x169.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/mot-de-passe-incorrect-768x432.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/mot-de-passe-incorrect-1024x576.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9334" class="wp-caption-text">Incorrect password</figcaption></figure>
<h2>5. Your AliExpress Account is Restricted or Suspended</h2>
<p>AliExpress may <strong>restrict access</strong> to an account for several reasons:</p>
<ul>
<li><strong>Too many failed login attempts</strong>.</li>
<li><strong>Fraud suspicion</strong> or <strong>frequent refund requests</strong>.</li>
<li><strong>Use of a VPN</strong> detected as suspicious.</li>
</ul>
<p><strong>Here’s the solution:</strong></p>
<ol>
<li>Try <strong>logging in from a different device</strong>.</li>
<li>Check your emails to see if AliExpress sent you a <strong>security alert</strong>.</li>
<li>Contact <strong>AliExpress support</strong> via their <strong>live chat</strong>.</li>
</ol>
<figure id="attachment_9335" aria-describedby="caption-attachment-9335" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9335" src="https://que-dalle.com/wp-content/uploads/2025/02/Compte-Aliexpress-suspendu.jpg" alt="AliExpress Account Suspended" width="1200" height="498" srcset="https://que-dalle.com/wp-content/uploads/2025/02/Compte-Aliexpress-suspendu.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/Compte-Aliexpress-suspendu-300x124.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/Compte-Aliexpress-suspendu-768x318.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/Compte-Aliexpress-suspendu-1024x425.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9335" class="wp-caption-text">AliExpress Account Suspended</figcaption></figure>
<h2>6. Issue Related to IP Address or Geolocation</h2>
<p>AliExpress may <strong>restrict access</strong> based on your <strong>IP address</strong> or <strong>location</strong>.</p>
<p><strong>Here’s the solution:</strong></p>
<ul>
<li>Try using a <a href="https://en.wikipedia.org/wiki/Virtual_private_network"><strong>VPN</strong></a> with a European server.</li>
<li>Temporarily disable your <strong>VPN or proxy</strong> if you’re using one.</li>
<li>Try <strong>switching Wi-Fi networks</strong>.</li>
</ul>
<figure id="attachment_9336" aria-describedby="caption-attachment-9336" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9336" src="https://que-dalle.com/wp-content/uploads/2025/02/VPN.jpg" alt="VPN" width="1200" height="659" srcset="https://que-dalle.com/wp-content/uploads/2025/02/VPN.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/VPN-300x165.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/VPN-768x422.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/VPN-1024x562.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9336" class="wp-caption-text">VPN</figcaption></figure>
<h2>7. AliExpress is Under Maintenance or Experiencing a Bug</h2>
<p>If you see a message like <strong>&#8220;Under maintenance, check back later&#8221;</strong>, the issue is on AliExpress’s end.</p>
<p><strong>Here’s the solution:</strong></p>
<ul>
<li>Wait a few hours and <strong>try again later</strong>.</li>
<li>Check forums or social media to see if others are experiencing the same issue.</li>
</ul>
<figure id="attachment_9337" aria-describedby="caption-attachment-9337" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9337" src="https://que-dalle.com/wp-content/uploads/2025/02/Aliexpress-maintenance.jpg" alt="AliExpress is Under Maintenance" width="1200" height="659" srcset="https://que-dalle.com/wp-content/uploads/2025/02/Aliexpress-maintenance.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/Aliexpress-maintenance-300x165.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/Aliexpress-maintenance-768x422.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/Aliexpress-maintenance-1024x562.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9337" class="wp-caption-text">AliExpress is Under Maintenance</figcaption></figure>
<h2>8. Login Issue with Google on AliExpress</h2>
<p>If you try to <strong>log in with Google</strong>, click the Google icon, select your account, and confirm, but end up on a <strong>blank page</strong>.</p>
<p><strong>Here’s the solution:</strong></p>
<ul>
<li>Try logging in using <strong>Google Chrome</strong>, as other browsers may block the process.</li>
<li>Log in with your <strong>email and password</strong> instead of Google.</li>
<li>If you don’t know your password, click <strong>&#8220;Forgot password&#8221;</strong> to reset it.</li>
</ul>
<figure id="attachment_9338" aria-describedby="caption-attachment-9338" style="width: 1200px" class="wp-caption alignnone"><img decoding="async" class="size-full wp-image-9338" src="https://que-dalle.com/wp-content/uploads/2025/02/connexion-avec-google.jpg" alt="Logging in with Google" width="1200" height="659" srcset="https://que-dalle.com/wp-content/uploads/2025/02/connexion-avec-google.jpg 900w, https://que-dalle.com/wp-content/uploads/2025/02/connexion-avec-google-300x165.jpg 300w, https://que-dalle.com/wp-content/uploads/2025/02/connexion-avec-google-768x422.jpg 768w, https://que-dalle.com/wp-content/uploads/2025/02/connexion-avec-google-1024x562.jpg 1024w" sizes="(max-width: 1200px) 100vw, 1200px" /><figcaption id="caption-attachment-9338" class="wp-caption-text">Logging in with Google</figcaption></figure>
<h2>Conclusion</h2>
<p>If you can’t <strong>log into AliExpress</strong>, the issue could be related to your <strong>browser</strong>, <strong>IP address</strong>, or a <strong>security restriction</strong>. Try these <strong>solutions</strong>:</p>
<ul>
<li>Clear cookies and cache.</li>
<li>Use a different updated browser.</li>
<li>Try another Internet connection.</li>
<li>Disable VPN/proxy.</li>
<li>Wait if the site is experiencing a bug.</li>
</ul>
<p>If nothing works, contact <strong><a href="https://que-dalle.com/en/aliexpress-customer-service/">AliExpress support</a></strong> via <strong>the mobile app</strong> or their <strong>live chat</strong>.</p>
<p>The post <a href="https://que-dalle.com/en/aliexpress-login-problem/">Problem Logging into AliExpress : Can&#8217;t Access Your Account ?</a> appeared first on <a href="https://que-dalle.com/en">Que Dalle</a>.</p>
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